Job Details

Administrative Coordinator

  2019-11-07     Etna Interactive     709 Fiero Lane, Suite 43     DOE   

Are you a guru of internal and external customer service?

The Administrative Coordinator is primarily responsible for the first impression of Etna Interactive. This position is highly impactful to incoming client phone calls, internal customers as well as potential candidates awaiting their interviews. A welcoming and friendly demeanor is a must. The administrative and client success (sales) support functions are also principal to this role. The Administrative Coordinator is prominently visible to all in the organization as it is a highly communicative role. This role's success depends heavily on superb communication skills, attention to detail, a keen ability to swiftly execute on multiple priorities and providing uncommonly good customer service.

We've got an awesome team to collaborate with and support and a great work/life balance that make this a culture you'll enjoy being a part of. Are you up for the challenge?

At Etna Interactive, we understand that it begins and ends with our people. While a well-developed skill set and innate intelligence will get you in the door, we are also looking for individuals whose professional values align with ours. We are looking for that right "fit," both for you and for us.

Must Haves:

  • Excellent Customer Service: High level communication skills combined with a welcoming energy to exude the best on behalf of Etna internally and externally to our clients.
  • Administration Support: Willing to jump in and assist with projects, ordering supplies, distribution of Monday updates and assisting our facilities coordinator when they are not available.
  • Client Success (Sales) Support: Superb client outreach, tracking and auditing abilities.
  • Software Skills: Working knowledge of Microsoft Excel, Microsoft Outlook & Microsoft Word.

We are excited to meet you and hear how your skills and experience are a great fit for this role!

We truly enjoy each other here at Etna and you will fit in best if you have:

  • A sense of humor and optimistic personality
  • A passion for quality
  • A considerate and collaborative attitude
  • Resourcefulness and self-motivation
  • Good judgement
  • An analytical mindset with ability to uncover trends within data sets.
  • Skill in writing ad copy based on client, keyword, and conversion analysis.
  • Deep understanding of client conversion funnel from top to bottom, targeting multiple segments
  • Ability to manage PPC accounts in Google Ads (AdWords), Bing Ads, and Facebook
  • Experienced with keyword research and implementing bid optimizations
  • Courage to take calculated action to improve account efficiency
  • Ability to pick up new skills quickly

We offer an upbeat, comfortable work environment, plus:

  • A competitive salary base
  • Employer-sponsored medical coverage for you
  • A 401(K) plan with an employer matching component
  • Employer-sponsored Long Term Disability Insurance
  • Paid Vacation & Holidays

There is also the intangible benefit of working in a supportive, casual environment, surrounded by professionals who work with purpose and passion, and understand that this is more than just a job to us.

About the Company:
Founded in 2002 and based in San Luis Obispo, California, Etna Interactive provides strategic online marketing solutions tailored to the needs of aesthetic practices. We meet the complete web marketing needs of cosmetic and plastic surgeons, dermatologists, cosmetic dentists, ophthalmologists, bariatric surgeons and medical day spas with a strong emphasis on measurable results and proven value. Our firm has made a big name for itself in the industry by providing thoughtful leadership, uncommon quality, and exceptional commitment and service to our partners.

Application Instructions:
To APPLY, please submit your resume and a cover letter (PDF preferred) at

Etna Interactive provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Etna Interactive complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Do not contact this company in solicitation of any product or service.

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