Job Details

The Job

The Office of Homeless Services is recruiting for a Homeless Information Management System (HMIS) Analyst I who develops, implements, and coordinates computer-based information systems and automated office functions within the department. The position primarily works with the Homeless Management Information System (HMIS), supporting the collection, management, and reporting of data related to homeless services. The role involves reviewing and assisting in the design of departmental data processing systems, making recommendations for changes to improve efficiency, and working with the Department of Information Services (DIS) to ensure system requirements are met. The position also includes conducting monthly Program Support Assessments (PSA) with assigned agencies to evaluate program performance and ensure compliance with service standards.

Duties may include but are not limited to:

• Conducts systems analyses for automating manual systems or designing new/improved systems, focusing on the needs of homeless services and data collection through HMIS.
• Assists in the design and implementation of departmental systems, including HMIS, within mini or microcomputers and Local/Wide Area Networks (LAN/WAN). Coordinates with DIS to define data processing needs and system requirements.
• Evaluates and recommends hardware/software purchases that meet departmental needs, especially related to HMIS or similar databases.
• Develops and codes application programs for departmental computers, modifies and installs packaged software, and creates utility programs for use in the department's systems.
• Assesses requests for centralized data processing services, particularly related to HMIS or related systems, and makes recommendations for system enhancements or modifications.
• Coordinates system development, modification, and implementation, including working with DIS or vendors to gather data elements, and ensuring proper system maintenance and support.
• Diagnoses problems with department computers or automated systems and provides training on the use of hardware and software, specifically for HMIS-related functions.
• Assists DIS with documentation, including technical descriptions and user manuals, and works to ensure proper understanding and use of HMIS or similar systems.
• Develops departmental procedures to maintain source data control and monitors computer operations to ensure the integrity of system outputs and performance.
• Conducts monthly Program Support Assessments (PSA) with assigned agencies to evaluate their program performance, provide feedback, and ensure they are meeting the required standards and compliance expectations.

*Official Job Title: Automated Systems Analyst I

For more information, refer to the Automated Systems Analyst I job description.

To review job-specific benefits, refer to: Benefits by Occupational Unit (BbOU) Summary Employee Benefits County MOU - General Unit CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment.

Travel throughout the county may be required. Employees will be required to make provision for transportation. Mileage reimbursement may be available. Sponsorship: San Bernardino County is not able to consider candidates who will require Visa sponsorship at the time of application or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.

Minimum Requirements

Option 1: - EDUCATION:Thirty (30) semester (45 quarter) units of completed coursework from an accredited college, university, or technical school in Information Technology, Business/Public Administration, or a closely related field - OR - completion of a Microsoft Certified Systems Engineer, or Microsoft Certified Fundamentals, Microsoft Certified Systems Administrator or Cisco Certified Network Administrator certificate or CompTIA certificate.Transcripts or certificate(s) MUST be submitted with the application.-AND-EXPERIENCE:Two (2) years of full-time equivalent professional or technical experience within the last five (5) years supporting and maintaining Microsoft servers, network infrastructure or other automated systems, including software applications, in a professionally administered network.Experience must include providing Homeless Management Information System (HMIS) technical support.

Option 2: - EXPERIENCE:Four(4) years of full-time equivalent professional or technical experience within the last five (5) years supporting and maintaining Microsoft servers, network infrastructure or other automated systems, including software applications, in a professionally administered network.Experience must include providing Homeless Management Information System (HMIS) technical support.

• Coursework: Transcripts (unofficial are acceptable) MUST be submitted with the application if the applicant does not possess a completed associate's degree (or higher) in Information Technology or Public/Business Administration for Option 1.
• Ce rtificate: Certificate(s) must be submitted with the application for Option 1.
• International Coursework: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.

Desired Qualifications

• Knowledge of HMIS or comparable homeless system databases is highly desirable.
• Experience with mini/microcomputers, Local/Wide Area Networks (LAN/WAN), and system design processes.
• Proficiency in programming languages and system development tools.
• Strong communication skills to effectively coordinate with department staff, external vendors, and partner agencies.
• Ability to provide technical assistance and training to department staff on hardware/software usage.

Selection Process

To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire. A

There will be a

of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience, as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed. All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their email frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require

, please review the Government Jobs online application guide, or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Review the Veterans' Preference policy for information and instructions to request Veteran's Preference points.

Review the County Employment Process for more information.