Job Details

Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards. Build lasting client relationships through personalized styling, product expertise, and fashion advice. Drive sales through cross-selling, upselling, and tailored recommendations. Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases. Develop and execute personal sales plans; meet or exceed individual and team KPIs. Source new customers, maintain relationships, and follow up to close sales. Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs. Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards. Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures. Process transactions efficiently (purchase...Sales Associate, Sales, Associate, Client Relations, Selling