Job Details

Of the Ideal Candidate: Maintain front office and lobby organization and supplies to provide a clean and enjoyable experience. Uphold friendly, courteous telephone service and interactions with guests and fellow employees. Coordinate with guests prior to arrival and through to their departure by means of reservations, wake up calls, check-in, check-out, routing needs, posting charges, and special requests. Preserve the security and privacy of guest rooms and administrative keys. Actively communicate with management and staff through scheduled reports, customer feedback, and guest needs. Conduct hotel site inspections to maintain property safety and chaperon tours for prospective clients. Receive and send guest and hotel mail, packages, and facile transmissions. Maximize revenues through sales strategy and outstanding customer service. Develop a comprehensive knowledge of rates, feature, amenities, and area attractions for the property and competitors in order to assist any client and m...Office Agent, Agent, Office, Customer Service, Business Services