Performs a variety of responsible office administrative support activities for various City offices, which may include data entry, organization and retrieval, word processing, telephone and counter reception, provision of factual information to visitors, receipt of payments and documents, automated and manual record keeping, auditing, report preparation and filing; performs related work as assigned. CLASS CHARACTERISTICS:Administrative Assistant II is the experienced-level class in this series, capable of performing a wide variety of work to ensure that office operations run smoothly and that the public and staff receive the highest standards of customer service. Responsibilities include performing work independently in day-to-day situations, although supervision is available in difficult or unusual situations. The work may have technical aspects, requiring the interpretation and application of departmental policies, procedures, regulations and automated business/administrative/records...Administrative Assistant, Administrative, Support Staff, Processing, Customer Service, Application, Technology