Job Details

Of the Ideal Candidate: Train and monitor front desk staff. Has full understanding of software system and assists with reservations, and checking guests in and out of the hotel. Uphold friendly, courteous telephone service and interactions with guests and fellow employees. Coordinate with guests prior to arrival and through to their departure by means of reservations, wake up calls, check-in, check-out, routing needs, posting charges, and special requests. Preserve the security and privacy of guest rooms and administrative keys. Actively communicate with management and staff through scheduled reports, customer feedback, and guest needs. Assists with special requests, group blocking and unusual circumstances. Conduct hotel site inspections to maintain property safety and chaperon tours for prospective clients. Maximize revenues through sales strategy and outstanding customer service. Develop a comprehensive knowledge of rates, feature, amenities, and area attractions for the property an...Front Desk, Supervisor, Reservations, Hotel