Job Details

The following duties are typical of this classification. Incumbents may not perform all of the duties set forth below and/or may be required to perform additional related duties to address City needs and changing business practices. Advises contractors, developers, engineers, architects, and the public on permit process requirements; assists customers with completing applications for permits; explains reasons for routine denial of applications, identifies additional requirements, and explains the process for reapplying. Reviews submitted plans and permit applications for completeness, accuracy, and compliance with requirements; verifies appropriate signatures, required calculations, reports, and proper types of plans are included; monitors performance of stated processing time goals; appropriately routes other types of submitted plans to various departments and staff for plan review; issues permits after approval is secured. Provides exemplary customer service to all individuals by dem...Technician, Permit, Technical Engineer, Processing, Customer Service, Operations