Job Details

You're not here to sell a school. You're earning the trust of families making one of the most high-stakes decisions of their lives.

At Alpha, students learn core academics in just two hours a day using AI-powered platforms and spend the rest of their time mastering real-world skills likeentrepreneurship, public speaking, and resilience. We're on track to launch 25 new campuses by the end of 2025, and every one of them starts with a single conversation: the admissions journey. That's where you come in.

This is a premium, white-glove experience tailored to HNW/UHNW families - not a pipeline of paperwork or scripted calls. You'll own the full admissions journey for your families from first touch to handoff, delivering concierge-level service at every step. You'll qualify inquiries, guide families through their decision-making, and use AI tools to automate admin so you can focus on what matters: relationships, conversion, and trust.

If you're looking for a role where high-stakes service meets high-speed execution - and where AI isn't a buzzword, but a core value - apply now.

What you will be doing

• Managing the full admissions journey for assigned families with polish, empathy, and efficiency.
• Qualifying inbound leads from HNW/UHNW parents using smart questioning, CRM data, and AI insights.
• Acting as the primary point of contact for all parent communications, scheduling, and follow-ups - delivering a white-glove experience regardless of outcome.
• Leveraging AI tools and CRM systems (like HubSpot) to prioritize tasks, automate follow-ups, and reduce manual work.

What you will NOT be doing

• Relying on scripts or rigid protocols - this job requires judgment, polish, and emotional intelligence.
• Getting stuck in red tape - you won't be buried in cross-department approvals or waiting on others to take action.
• Delegating relationship management - you're the trusted point of contact, start to finish.

Key responsibilities

Deliver a white-glove, high-conversion admissions journey that earns family trust and advances Alpha's nationwide expansion.

Candidate requirements

• 3+ years in a client-facing role with measurable conversion outcomes (e.g., admissions, luxury sales, philanthropy, executive recruiting).
• Track record of navigating high-stakes or emotionally sensitive conversations with polish and empathy.
• CRM fluency (ideally HubSpot) and experience managing multi-step journeys from lead to close.
• Demonstrated comfort with AI tools, automation, and workflow prioritization.
• Proven ability to manage details flawlessly - including documentation, follow-ups, and CRM hygiene.
• Based in the U.S. or Canada and authorized to work without visa sponsorship.
• Willingness to work evenings and weekends aligned to family schedules.

Nice to have

• Familiarity with Alpha's model or demonstrated passion for education reform.