PetSmart, Inc. - - Responsibilities: Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy; Creates and posts store schedules for the entire store and manages labor; Responsible for recruiting, interviewing, hiring, coaching, and terminating associates; Ensures compliance with policies, procedures, and code of ethics; addresses associate complaints; Analyzes store performance and drives profitability; manages expenses and P&L targets