Job Details

On-Call Event Server | Marcerro at Nightsky | San Luis Obispo, CA

We're looking for on-call event servers who will be responsible for providing prompt and courteous service to our guests, attending to their needs and making sure every experience is nothing short of spectacular. We will be looking to you to make every event dining experience flawless to encourage repeat business.

This is a on-call, onsite, non-exempt position. Flexible availability is needed to work special events. The pay rate for this position is $16.90-$17/hour.

Marcerro a name born from the union of mar (sea) and cerro (hill)pays homage to the stunning natural convergence of the Pacific Ocean and the Santa Lucia Mountains that cradle our site. This unique positioning inspires everything we do, from the ingredients we source to the atmosphere we create.

Set within Nightsky, an elevated outdoor hospitality experience, Marcerro invites guests to reconnect with the rhythm of the natural world. Nightsky is more than a settingit's a celebration of our shared human journey and the beauty of the untamed outdoors. With its open-air design, thoughtful culinary direction, and immersive ambiance, our mission is simple yet profound: to rejuvenate the spirit through meaningful connectionbetween land and sea, light and shadow, people and place.

Who We Are

• Passionate about hospitality and fostering an environment where associates will thrive.
• Culture driven dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed.
• Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion.
• Innovators we are a lifestyle hotel management company that is constantly evolving. We are open-minded individuals who embrace change.
• A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.
• A company that has a culture of promoting from within.
• Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer.

What You'll Do

• Positively interact with all guests and cater to their appropriate needs in order to ensure the success of food and beverage events.
• Provide guests with excellent customer service.
• Accommodate any needs for reasonable special requests.
• Knowledge of food and wine including the ability to answer questions related to the menu or buffet.
• Serve guests food & drinks during event.
• Prepare room for event (set tablecloths, dishes and silverware as needed)
• Recycle all appropriate items i.e. bottles, cans, plastic, etc. in accordance to the environmental handbook.

What You Bring to the Table

• Previous banquet experience (preferred)
• Previous hotel experience (preferred)
• Ability to think on your feet and work calmly under pressure.
• A passion for customer service
• Food Handler and Liquor permits
• High-School Diploma (or equivalent)
• Ability to lift/carry up to 30 pounds.
• Flexibility to work varying schedules including nights, weekends, and holidays.

What's In It for You

• Generous health, dental and vision insurance, plus 401K.
• Comprehensive onboarding and training plan to set you up for success.
• Coaching, feedback, and mentorship to develop yourself and your team.
• Personalized development plan to fit your individual role and career goals.
• Leadership courses to improve your personal and interpersonal effectiveness.
• Monthly fitness and transportation credits.
• Generous PTO and 9 paid holidays.
• Opportunities to volunteer and give back to our local communities.
• Paid Parental Leave.
• Tuition reimbursement opportunities when you grow, we grow!

Non-Negotiables (Our Core Values)

• SERVE OTHERS.
• LIVE 360.
• BUILD A POSITIVE TEAM.
• COMMUNICATE.
• BE WILDLY PASSIONATE.
• TAKE OWNERSHIP.
• LEARN + INNOVATE.
• EMBRACE CHANGE

As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community.

We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related.

This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

This position will require moving at least 50% of the time and lifting up to 30 lbs.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.