Job Details

Opens and accurately processes all types of deposit and loan accounts including complex retail products such as consumer loans, VISA merchant accounts and small business loans providing solutions with cash management and Retail Business Solutions. Listens to the client's financial needs and cross-sells other bank services and refers customers to other departments as appropriate, to support the client's financial growth. Maintains direct contact with external and internal clients and consistently provides proactive solutions and problem resolutions in alignment with the banks Breakthrough Client Service Standards. Processes and oversees technical tasks such as opening and closing of the branch, overdraft monitoring, wire transfers and collections, stop payments and monitoring branch controls. Facilitates the review and assessment of the operational/audit requirements of the branch. Provides input and support to any remediation or adjustments that will improve operational quality. Acts ...Supervisor, Monitoring, Client Relations, Management, Mortgage, Business