Job Details

Start your career at Wendy's and join a team dedicated to your success. We provide you with the tools and resources you need to grow. Your success is important to us, and we're here to support you!

As a Wendy's Food Service Assistant Manager, you will play a vital role in delivering an exceptional customer experience. You will set the tone for customer satisfaction and ensure the great Wendy's taste shines through.

In this role, you will work closely with the General Manager (GM) to manage shifts effectively and complete essential administrative tasks. In the absence of the GM, you will provide necessary leadership to ensure the restaurant consistently meets Wendy's high standards.

Key responsibilities include:

• Assisting in the management of all restaurant operations.
• Fostering excellent customer service while maintaining company standards.
• Helping to recruit, train, and develop outstanding Crew Members and Shift Supervisors.
• Supervising a dynamic team in a fast-paced environment while adhering to food safety protocols.
• Creating weekly schedules, ordering supplies, and aiding the GM with training, promotions, and strategic planning.
• Managing the restaurant's budget and financial objectives.
• Building and maintaining a positive and collaborative atmosphere among employees and customers.
• Ensuring food safety, quality, and sanitation, including receiving shipments and storing ingredients and supplies properly.
• Conducting regular health, safety, and security audits, taking corrective actions as necessary.
• Maintaining facility and equipment to Wendy's standards.
• Following correct opening and closing procedures.

Minimum Qualifications:

• 18 years of age or older.
• Possession of a food handler's certificate as required by state or local regulations.
• Must be legally authorized to work in the United States.
• Reliable transportation is required.
• Professional appearance and good hygiene standards.
• Flexibility in work hours and punctuality.
• A minimum of one year in a supervisory role.

Requirements:

• A positive attitude and strong work ethic, contributing to team success.
• Exceptional customer service skills and a friendly demeanor.
• The ability to remain calm under pressure and attentiveness to detail.
• Friendly and courteous interactions with both guests and staff.
• Strong verbal, reading, and math skills.
• Effective communication of ideas and concerns in a constructive manner.
• Agility in making timely decisions for the benefit of guests and the business.
• Ability to work autonomously while prioritizing safety and effectiveness.
• Quick and appropriate decision-making skills.
• High energy and drive to meet customer demands.
• Taking ownership to resolve problems promptly.

Physical Requirements:

• Able to lift between 10-40 pounds, reach with arms and hands, and stand or walk for extended periods.

Disclaimer: You are applying to Cotti Foods Group, a franchisee of Wendy's Corp. Franchisees operate independently and establish their own wage and benefits programs, which may differ from other franchises.