Job Details

About Us

Since 2000, Dan's Landscaping Company has been dedicated to professionalism and keeping promises we make with our customers and employees. We are a stable, family-owned landscape and hardscape business that's grown every year and want to find someone extraordinary to play an integral role in our business by managing the administrative process from first contact to final invoice. We offer a work environment where it's safe to be yourself while providing superior service to our customers.

What We Offer

• Competitive Salary of $70k - 100k/year depending on experience
• Dental, Vision, and Life Insurance
• 6 Paid Holidays and 5 sick days
• IRA with company match
• Monthly cell credit
• Vacation accrual
• Family work atmosphere

About You

• You're energized (not stressed) by the organized chaos of a seasonal trades business
• You read between the lines- when ownership says "handle it," you know exactly what that means
• High emotional intelligence is your superpower- you sense what customers and crews need before they ask
• You take ownership of problems and find solutions rather than bringing issues back to leadership
• You thrive when given trust and autonomy, not constant direction
• Weather delays, crew callouts, customer changes? You adapt in real-time without panic
• You understand that "perfect systems" don't exist in outdoor work - flexibility beats rigidity
• You genuinely enjoy being the person everyone turns to when things are needed
• Managing relationships (customers, vendors, crew) energizes you rather than drains you
• You prefer being judged on outcomes, not hours at a desk

About The Role

• You'll own the customer experience from first call to final invoice - this is YOUR domain
• When weather derails the schedule, you're the one who manages expectations and reschedules seamlessly
• You'll be the "face and voice" of the company for daily customer interactions
• Reading the room is critical - knowing when to escalate vs. when to handle independently
• You'll translate between field crews and high-end customers who speak different languages (literally and figuratively)
• Spanish fluency means you're the bridge for our bilingual team members
• During peak season (March-June), you're the calm in the storm - managing 20-30 active projects simultaneously
• In slow season (Dec-Feb), you're proactively improving systems for the next rush
• You'll anticipate what ownership needs before being asked - weekly metrics, customer concerns, crew issues
• This isn't a "clock in, clock out" role - you take pride in outcomes, not hours logged

  Qualifications and Experience

• Conversational Spanish (you'll use it daily)
• QuickBooks proficiency (financial accuracy matters)
• High emotional intelligence (you'll read people constantly)
• Proven ability to problem-solve and manage competing priorities under pressure
• Outdoor trades/construction industry experience (you understand the chaos)
• 3+ years office management in trades/construction preferred
• CRM experience and Microsoft Office advanced skills
• Track record of longevity in previous roles (we value long-term fit)

Previous Experience

If you have experience in any of the following or similar positions, we would like to consider your application.

• Office Manager or Administrator
• Executive Administrative or HR Assistant
• Office Assistant or Coordinator
• Inventory Assistant or Ordering Coordinator
• Event or Catering Coordinator
• Customer Service or Customer Experience Specialist
• Assistant store or general manager
• Construction Office Administrator or Assistant
• Scheduling or Home Delivery Coordinator
• Dispatcher or Service Scheduling
• Customer Care Specialist
• Hospitality Coordinator or Hotel Concierge
• Human Resources or Property Manager
• Event Planner or Production Coordinator

Compensation:
$100,000 per year