[Customer Service / Remote] - Anywhere in U.S. / $18 per hour + bonus / Medical, dental & vision / 401k / PTO / Monthly internet stipend - As a Customer Experience (CX) Associate at Petlab Co., you will: Interact with customers through various communication channels including phone, email, and live chat; Provide exceptional customer service by addressing inquiries, concerns, and complaints in a timely and professional manner; Use critical thinking and problem-solving skills to resolve complex customer issues; Collaborate with other teams to improve processes and procedures for better customer experience; Maintain accurate and detailed customer records and documentation...Hiring Immediately >>