[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Health benefits / 401k match / PTO / Equipment provided - As a Customer Support Specialist at Promoboxx, you will: Respond to inbound customer inquiries via phone, email, and chat; Provide exceptional customer service by actively listening to and addressing customer needs; Troubleshoot technical issues and provide solutions to ensure customer satisfaction; Collaborate with cross-functional teams to resolve customer concerns and escalations; Maintain accurate records of customer interactions and follow up as needed; Utilize knowledge of company products and services to effectively assist customers...Hiring Immediately >>