Job Details

Project Manager PSAP Relation Manager

  2026-01-15     Purple Drive     all cities,AK  
Description:

Role Summary

We are seeking a highly experienced Project Manager (PSAP Relation Manager) to support a critical 9-1-1 Network Transition Project. The ideal candidate will combine strong project management expertise with exceptional communication and problem-solving skills to ensure successful delivery under challenging timelines.

Key Responsibilities

  • Support and manage the 9-1-1 Network Transition project, ensuring smooth coordination across teams.
  • Collaborate with departments, subsidiaries, and external stakeholders to define and manage project timelines and deliverables.
  • Serve as the primary relationship manager for PSAP stakeholders, ensuring alignment and effective communication.
  • Apply strong problem-solving and analytical skills to develop strategic and customer-focused alternatives.
  • Work effectively under tight deadlines and high-pressure environments, maintaining composure and a solution-oriented mindset.
  • Define and enforce testing strategies, acceptance criteria, and change control processes.
  • Provide regular updates to senior management, addressing critical situations with confidence and clarity.
  • Operate both as a self-starter in standalone roles and as a collaborative team player.
Required Skills & Experience

  • Bachelor's degree (B.Sc. or B.A.) with 10+ years of project management experience.
  • Proven expertise in problem-solving, change control environments, and acceptance criteria definition.
  • Excellent interpersonal skills to manage cross-functional relationships and stakeholders.
  • Strong written and verbal communication skills, with the ability to influence and present to senior leadership.
  • Demonstrated ability to lead under pressure and deliver results within challenging timelines.
  • Experience in network transition projects, telecommunications, or public safety environments preferred.
Personal Attributes

  • Calm, levelheaded, and resilient under pressure.
  • Creative, strategic thinker with a customer-first mindset.
  • Confident communicator with senior stakeholders.
  • Self-motivated, proactive, and adaptable in dynamic environments


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