Job Details

About the Role

A highly experienced frontend developer with a strong UX mindset and deep expertise in building modern, component-based web applications using React, Webpack, and advanced JavaScript. Known for delivering intuitive, high-performance interfaces that align with business goals and user needs. Skilled in maintaining scalable frontend architecture, optimizing bundle performance, and building reusable UI components using modern tools and frameworks.

Key Responsibilities

• Convert UI/UX designs and wireframes into well-structured, standards-compliant HTML/CSS

• Build and maintain responsive layouts that adapt seamlessly across devices and screen sizes

• Ensure cross-browser and cross-platform compatibility for all UI components

• Optimize front-end code for performance, accessibility, and maintainability

• Collaborate with designers to refine UI/UX and maintain consistency across projects

• Maintain and update design systems, reusable styles, and components

• Troubleshoot UI-related issues and participate in QA and review processes

• Ensure adherence to branding guidelines and visual standards

Required Qualifications

• 5+ years of professional experience in frontend development, with a focus on React

• Expert-level proficiency in JavaScript (ES6+), including async/await, closures, and modular patterns

• Strong experience with React.js, React Router, Context API, and custom hooks

• Hands-on experience configuring and optimizing Webpack for production builds

• Proficient in NPM package management, including creating and maintaining custom packages

• Solid grasp of component design, state management, and application lifecycle

• Deep understanding of frontend performance optimization, code splitting, and lazy loading

• Experience working with RESTful APIs and handling asynchronous data flow

• Strong knowledge of UX principles, responsive design, and cross-browser compatibility

• Proficient with Git, CI/CD pipelines, and agile workflows

• Familiar with testing tools (e.g., Jest, React Testing Library)

• Basic knowledge of ASP.NET MVC

• Experience working with design systems, style guides, and component libraries

• Ability to work closely with designers and backend developers in an agile environment

Good To Have:

• Exposure to Domain-Driven Design (DDD) and event-driven architectures.

• Familiarity with version control systems like Azure Devops.

Company Description:

Support Services Group is a global, omnichannel contact center solutions company founded in 1998 with headquarters in Waco, Texas. Our company provides tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, travel services, and more. Our mission is to deliver extraordinary customer care to brands that prioritize customer satisfaction and loyalty. We have strategically located ourselves in 10 countries with 20+ locations and 10,000+ employees. With the right People, Technology, and Solutions, we offer unparalleled customer experience to all clients worldwide.