Job Details

Overview

Marketing and Communications Manager – Cal Poly Tech, San Luis Obispo, CA. Location: Cal Poly Tech, San Luis Obispo, CA. Salary: $70,000-72,000 per year.

At Chartwells Higher Education, we are reinventing the on-campus dining experience by investing in high-tech, food-infused social spaces that promote meaningful relationships and interactions. We seek hungry, humble, and smart associates to join a diverse organization.

Job Summary

Cal Poly Campus Dining is seeking a dynamic and results-driven Marketing & Communications Manager to lead the development and execution of all marketing, communications, and public relations strategies. This role is responsible for promoting the Campus Dining brand, driving engagement, and ensuring consistent messaging across all internal and external channels.

Key Responsibilities

• Analyzes customer research, current market conditions and competitor information
• Expands and develops marketing platforms
• Manages the productivity of the marketing plans and projects
• Monitors, reviews and reports on marketing activity and results
• Delivers marketing activity within agreed budget
• Creates marketing presentations
• Monitors industry best practices and trends

Preferred Qualifications

• Minimum of two years marketing experience, with knowledge in foodservice preferred
• Excellent writing skills
• Exceptional skills in copywriting and editing for diverse media (print, digital, social)
• Bachelor's degree in Marketing, Communications, Public Relations, or a related field
• 3-5 years of professional experience in marketing or communications, preferably within a high-volume, dynamic environment
• Proven leadership experience in leading teams, including direct management of staff and/or interns
• Demonstrated ability to manage multiple projects, work under tight deadlines, and adapt to evolving priorities

Preferred Skills

• Experience in the food service, hospitality, or higher education industry
• Proficiency with email marketing platforms and content management systems (CMS)
• Strong understanding of current social media best practices, trends, and analytics

Strategy and Leadership

• Under the guidance of the Department Director, lead, mentor, and manage a team of full-time staff and college interns, fostering a collaborative and high-performing environment
• Develop and execute comprehensive marketing and communication strategies aligned with organizational goals and campus initiatives
• Generate innovative marketing ideas and campaigns to increase incremental revenue, dining plan participation, and overall student satisfaction
• Manage project timelines efficiently to ensure successful campaign delivery

Content Creation and Digital Management

• Direct all social media activities, including developing engaging content calendars, creating platform-specific content (visuals, captions, stories), and following current digital trends
• Oversee email marketing campaigns, including list segmentation, creative design, and performance analysis
• Manage and update the organization's website to ensure all information (menus, hours, events) is accurate, current, and optimized for user experience
• Ensure all digital content, print materials, and signage adhere to Cal Poly Campus Dining's brand standards

Communications and Public Relations (PR)

• Lead copywriting and editing efforts for all marketing materials, ensuring clear, persuasive, and error-free messaging
• Manage all internal and external communications, including crisis communications and operational updates
• Prepare professional presentations to internal stakeholders and external partners

Engagement and Events

• Coordinate and manage promotional efforts at on-campus events, including tabling in high-traffic student areas to directly promote dining plans, services and special events
• Oversee event marketing logistics and develop materials to maximize attendance and engagement at key events
• Manage and direct all original photography and videography shoots for use in social media and marketing materials

Apply and Equal Opportunity

Apply to Chartwells Higher Education today. Chartwells Higher Education is a member of Compass Group USA. Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. We will consider all qualified applicants, including those with a criminal history, in a manner consistent with applicable laws. Applications are accepted on an ongoing basis. Chartwells Higher Ed maintains a drug-free workplace.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Req ID: 1470442

Note: This description reflects the responsibilities and requirements as provided and is not an exhaustive list of duties. The company reserves the right to modify or change essential functions based on business necessity.