Job Details

Solution Engineer

  2025-11-12     Direct Recruiters     all cities,CA  
Description:

Client Summary

  • Provides a comprehensive platform to simplify and optimize healthcare operations.
  • Automates routine tasks to allow greater focus on delivering value and care.
  • Improves efficiency across complex administrative processes.
  • Minimizes errors and enhances overall accuracy.
  • Extends workforce capacity through intelligent digital support.
  • Designed to scale with organizational growth and evolving needs.
  • Enables deeper insights to guide better decisions and outcomes.

Position Responsibilities

  • Join forces with 1–2 Sales Execs and partner teams as the go-to technical expert in the field.
  • Lead engaging, insight-driven discovery sessions with payer and provider prospects — listening intently, asking the right “second why,” and uncovering the real problems behind the RFIs.
  • Deliver crisp, compelling product demos that feel more like strategy sessions than sales theater.
  • Write use cases that are clear, credible, and client-specific — not just templated fluff.
  • Draft and own project plans that show exactly how we'll get the client live in 90 days.
  • Map out and document complex healthcare data needs — before contracts are signed.
  • Work closely with the client to figure out how to get the right data out of their systems.
  • Capture customer feedback and distill it into actionable insights for product and engineering — no fluff, just signal.
  • Act as the bridge between the field team and its product + engineering brains.

Experience & Skills

Required Experience and Qualifications:

  • Healthcare fluency – 5+ years working with payers or providers, ideally with experience in data, AI, analytics, or complex health tech deployments.
  • Data chops – You can hold your own in a conversation about data structures, source systems, formats, feeds, and all the messy realities of payer/provider integration.
  • Solution storytelling – You don't just explain features; you connect the dots from pain to plan to payoff.
  • Project mindset – You know what it takes to get a complex solution up and running fast — and how to plan, communicate, and troubleshoot the path.
  • Communication instincts – You can simplify the complex, whether you're talking to an executive, a clinician, or an engineer.
  • Startup resilience – You're resourceful, autonomous, and ready to thrive in a fast-moving, feedback-rich environment.
  • Travel readiness – Willing and able to travel up to 50% to meet customers and support our sales motion.

Preferred Experience and Qualifications

  • Have implemented or supported AI or RPA solutions in healthcare
  • Have a background in consulting, solution architecture, or sales engineering
  • Have written requirements or playbooks for enterprise software deployments
  • Have ever successfully extracted data from a payer system without crying

Compensation $150k-$170k, Health benefits, Travel expenses covered

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