Job Details

(12 Month Contract Position)

About the Role

We are seeking Order Entry/Customer Service Representatives to join our team on a fully remote basis. This entry-level role is ideal for individuals with a background in customer service, order entry, or sales support—particularly within manufacturing or medical device industries.

You'll play a key role in supporting outside sales representatives, processing orders, resolving customer issues, and ensuring smooth communication between internal teams and clients. This is a great opportunity for someone who is detail-oriented, a quick learner, and comfortable working with data and systems.

Key Responsibilities

• Provide customer service support across sales, promotions, and installations

• Process and close out customer orders, including those stuck in the system

• Determine appropriate resolution paths (e.g., revenue-generating vs. warranty-covered orders)

• Handle inbound calls (approx. 10–15/day) and respond to customer inquiries

• Support sales reps by booking purchase orders and managing account communications

• Maintain accurate records and ensure pricing validation

• Contribute to customer satisfaction initiatives and improvement plans

Required Skills & Experience

• 2+ years of customer service and order entry experience

• Proficiency in Microsoft Office Suite (Excel, Outlook, Word)

• Experience with ERP or CRM systems (Oracle, SAP preferred)

• Ability to manage a busy email inbox and multitask effectively

• Strong verbal and written communication skills

• Detail-oriented with strong problem-solving abilities

• Comfortable working in a fast-paced, remote environment

Job Type & Location

This is a Contract position based out of San Antonio, TX.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Nov 21, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.