Job Details

San Francisco
3200 California Street
San Francisco, CA 94118, USA

San Francisco
3200 California Street
San Francisco, CA 94118, USA

RESPONSIBILITIES

PRODUCTION & TECHNICAL MANAGEMENT (75%)

• Oversee all technical elements of events, including audio, lighting, video, and staging, ensuring high-quality execution across diverse event formats.
• Hire, train, and supervise production and technical staff, including hourly and overhire technicians.
• Develop and implement safety protocols and procedures to ensure a secure working environment and protect equipment assets.
• Serve as the primary technical and production liaison for all JCCSF events onsite, offsite, and virtual, providing collaborative expertise from planning through execution.
• Lead technical advancing, including gathering and confirming production requirements, staffing needs, and equipment specifications.
• Negotiate artist and presenter riders, aligning JCCSF resources with event needs while maintaining budget and operational feasibility.
• Create and manage production schedules, including load-ins, rehearsals, performances, and load-outs.
• Coordinate and maintain production staffing schedules to ensure appropriate coverage across theatre, meeting rooms, and virtual platforms.
• Manage and maintain a detailed production calendar to support accurate planning and resource allocation.
• Prepare cost estimates and technical plans for events, including theatrical productions, AV meetings, and virtual broadcasts.
• Continuously evaluate and refine production workflows and protocols to improve efficiency and adaptability.
• Oversee the operation, scheduling and maintenance of Digital Cinema Package (DCP) and Dolby Atmos systems for film screenings, ensuring proper content ingestion, playback quality, and system readiness.
• Coordinate with film distributors and content providers to receive and verify DCP files, confirm compatibility, and ensure compliance with technical specifications and licensing requirements.
• Oversee routine maintenance and upgrades of theatre and AV systems, including lighting, sound, video, and rigging equipment.
• Conduct post-event evaluations to identify areas for improvement and implement changes for future success.
• Manage the Production Services budget, including reporting and oversight of capital projects as assigned.

DIRECT AV & EVENT SUPPORT (25%)

• Provide hands-on AV support for a wide range of events, including meetings, lectures, performances, and rental bookings.
• Operate and troubleshoot AV systems including microphones, projectors, video conferencing platforms, lighting consoles, and playback devices.
• Set up and strike AV equipment for events in theatre spaces, meeting rooms, and offsite venues.
• Serve as lead technician for events requiring live audio mixing, video switching, or lighting operation.
• Support virtual and hybrid events with streaming setup, recording, and live technical management.
• Respond to real-time technical issues during events to ensure smooth execution and minimal disruption.
• Collaborate with presenters, renters, and program staff to ensure AV needs are met and expectations are aligned.
• Maintain AV inventory and ensure equipment is in working order, properly stored, and ready for deployment.

QUALIFICATIONS AND REQUIREMENTS

• Minimum of seven years' experience in event production and technical management, including crew supervision, production advancing, and hands-on AV operations.
• Proven ability to manage both theatrical productions and AV-driven events, including meetings, lectures, and hybrid/virtual formats.
• Strong organizational and project management skills, with the ability to manage multiple events and priorities simultaneously.
• Excellent communication and interpersonal skills, with a collaborative approach to working with creative teams, presenters, and renters.
• Ability to remain calm and solutions-focused under pressure, especially during live events and tight production timelines.
• Demonstrated ability to work effectively with a diverse range of creative and technical personalities.
• In-depth knowledge and experience of professional sound systems, including installed and portable setups, live mixing, digital mixing consoles, stage monitors, signal routing, and playback systems.
• Hands-on experience with lighting systems, including instrument hanging and focusing, dimming, control consoles (e.g., ETC, Strand), and basic lighting design.
• Proficiency in live AV support, including video projection, switching, streaming platforms, and troubleshooting during events.
• General electrical knowledge and familiarity with safe power distribution practices in event environments.
• Experience with industry-standard software and tools, such as Vectorworks or AutoCAD, QLab, and production scheduling platforms (e.g., Smartsheet, Excel).
• Ability to maintain and manage AV and theatrical equipment inventories, ensuring readiness and reliability for events.

WORKING CONDITIONS

• This position primarily works on-site in the JCCSF facility. Some planning and production management responsibilities may be handled through remote work, based on discussion with supervisor.

PHYSICAL REQUIREMENTS

• Ability to lift up to 50 pounds. Ability to work at extended heights.

STATUS

• Benefited, exempt, supervisory position.

HOURS

• 40 hours per week

SCHEDULE

• Work schedule includes weekends and evenings, based on event schedule and subject to change.

Equal Opportunity Employer
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