Job Details

Careers by E mpowering Futures, Building Communities

Imagine going to work each day knowing that your efforts positively impact individuals and communities. As a global movement and the nation's leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a job—we offer a career with a future and the opportunity to make a lasting difference in your community. At the Y, you can uncover your passion and build a lifelong career addressing some of the nation's most pressing social issues.

Our Organizational Culture

At the YMCA of Greater San Francisco, we are committed to demonstrating values that aim to building strong communities where you can Be, Belong and Become. With Truth & Courage, we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with Authenticity & Accessibility, allowing everyone to participate according to their needs. Our approach is Dependable & Creative, as we respond to community needs through strong partnerships. Above all, we embody Dignity & Empathy, treating everyone with respect and compassion, and recognizing the inherent dignity in all individuals.

Position Summary

The Associate Director oversees the daily operations of the Peer Parent Partner Program (4Ps), a peer-to-peer support initiative designed to empower families engaged with the child welfare and juvenile probation systems. Reporting to the Director of Inclusion and Peer Support Programs, this role provides program leadership, staff supervision, and partnership development to ensure effective, trauma-informed, and culturally responsive service delivery.

The ideal candidate brings experience in family support services, strong leadership and coordination skills, and a commitment to advancing equitable practices that elevate parent and community voices.

Job Responsibilities

Program Leadership and Operations

• Manage the day-to-day implementation of the 4Ps program, including intake processes, referral coordination, and service delivery.
• Develop, monitor, and evaluate systems for program effectiveness and continuous improvement.
• Ensure program activities align with organizational goals, policies, and funding requirements.

Staff Supervision and Development

• Provide direct supervision, coaching, and reflective support to Peer Parent Partners.
• Identify professional development needs and coordinate training opportunities.
• Oversee completion of required certifications and maintain accurate records of staff progress.

Partnership and Collaboration

• Build and maintain strong relationships with child welfare agencies, probation departments, and community-based organizations.
• Represent the program at meetings, collaborative networks, and community events.
• Support communication and coordination across teams to ensure seamless client experiences.

Quality Assurance and Evaluation

• Review case documentation and ensure accuracy, confidentiality, and compliance with program standards.
• Track and analyze program metrics to assess outcomes and identify areas for improvement.
• Collaborate with the Director to prepare reports, data summaries, and evaluation materials.

Client and Community Engagement

• Facilitate support groups, workshops, and other engagement activities for families as needed.
• Promote culturally responsive, strengths-based, and trauma-informed approaches throughout all interactions.
• Foster an environment of respect, empowerment, and inclusion for staff and families served.

Qualifications

• Bachelor's degree in Social Work, Psychology, Human Services, or a related field OR equivalent combination of education and professional experience.
• Minimum 3 years of experience in family support, peer mentorship, case management, or similar programs.
• Experience supervising staff or volunteers.
• Strong understanding of child welfare, probation, and community-based support systems.
• Excellent communication, facilitation, and organizational skills.

Preferred Qualifications (Optional)

• Experience working with, supporting, or navigating child- and family-support or related systems, either through personal involvement or by providing direct assistance to families.
• Experience in program evaluation or data collection.

Work Environment & Physical Demands

• Combination of office, community, and client home environments.
• Regular travel within San Mateo County and occasional travel across the Bay Area.
• May require evening or weekend hours to meet client and program needs.
• Must be able to remain in a stationary position 50% of the time, and occasionally lift up to 20 lbs.

Disclaimers

• Must successfully complete a background screening, including criminal and employment verification. Some positions may also require a credit check.
• All duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA of Greater San Francisco promotes an equal employment opportunity workplace, which includes reasonable accommodation for otherwise qualified disabled applicants and employees. Please contact your manager if you have any questions about this policy or these job duties.
• This job description may not be all-inclusive, and employees are expected to perform other duties as assigned by management. Job descriptions and duties may be modified by management as needed.
• Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment.

Salary Description

The Associate Director of Institutional Giving position offers a competitive salary of $70,000-$75,000 per year, based on experience, qualifications, and alignment with salary benchmarking for similar roles. Compensation is in accordance with grant funding approval and program budget requirements.