Provide a high level of customer service to the public, representatives of other agencies, and City staff, in person and over the telephone. Arrange meetings, schedule appointments, and transmit information to applicable parties. Answer and direct public inquiries, taking messages and providing information as needed Draft and prepare various correspondence, including emails, letters, and memos, ensuring accuracy and a professional tone. Assist with permit processing and tracking. Conduct necessary research to respond to public records requests. Scan physical documents and convert them into digital formats. Perform light bookkeeping duties and process payments, invoices, and daily deposits. Assist with public noticing and agenda posting. Assist public with the online permit portal, City website, and basic inquiries. Assist with projects, research, or tasks under the general direction of higher-level staff Employment Standards & Special Requirements Knowledge of:Standard office admin...Administrative Assistant, Administrative, Customer Service, Processing, Assistant