Job Details

Business Process Analyst - Strategic Enrollment Management

Job No: 551548

Work Type: Staff

Location: Central California: San Luis Obispo

Job Summary

The business process analyst ensures that the data workflows are well?defined, optimized, and effectively communicated across teams. They will develop comprehensive process documentation, training materials, testing plans, and configuration guides, ensuring alignment with organizational goals and compliance standards. This is a full?time temporary position through November 30, 2026 and is eligible for full benefits, including medical, dental, vision and CalPERS retirement.

Department Summary

Cal Poly is a nationally?ranked public university located in San Luis Obispo, California, and known for its Learn?by?Doing philosophy. Cal Polys Strategic Enrollment Management (SEM) division is responsible for the efforts to identify, recruit, enroll and graduate its student body in accordance with the Universitys mission, vision and goals. The division includes the offices of Admissions and Recruitment, Institutional Research, the Registrar, SEM Data Management and Financial Aid.

Key Qualifications

• Develop and maintain clear, detailed documentation of business processes, interpreting and applying complex procedures and regulations and ensuring they are accurate, up?to?date, and easily accessible for all stakeholders.


• Create user?friendly training materials and conduct training sessions for teams on systems, tools, and processes. Ensure team members are proficient in best practices for managing and utilizing data.


• Design and execute testing plans to verify the accuracy and functionality of systems, ensuring the correct implementation of business processes. Collaborate with stakeholders to troubleshoot and resolve any issues that arise during the testing phase.


• Write and maintain detailed configuration guides for systems and processes, ensuring they align with business requirements and are optimized for efficiency. Work closely with IT and development teams to ensure configurations are implemented correctly.

Education and Experience

• Equivalent to graduation from a four?year college or university. Three years of technical or administrative experience. A graduate degree in a related field may be substituted for one year of the required experience. Additional qualifying experience may be substituted for the required education on a year?for?year basis.

Salary and Benefits

Classification Range: $77,904 - $113,496 per year.

Cal Poly offers a best?in?class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees.

Equal Opportunity and Excellence in Education and Employment

This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities.

Supplemental Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

To Apply

All applicants must apply online at: