Job Details

Serve as a direct point of contact between the company and customers. Build strong connections with both new and existing customers by supporting their needs through various communication channels in a professional and timely manner. Duties and Responsibilities. Customer Service. Provide thorough assistance to customers via phone communication in a friendly, professional, helpful and knowledgeable manner. Demonstrate active listening skills, ensuring a friendly, patient, and calm demeanor when assisting customers. Resolve customer complaints, issues, and inquiries in a timely and professional manner. Use email templates to respond to customer emails timely and efficiently. Develop a deep understanding of the company's products or services to effectively address customer needs. Aim to exceed customer expectations whenever possible and reasonable. Utilize problem-solving skills to address customer concerns and find satisfactory solutions. Show flexibility during busy times and help fello...Customer Service Representative, Customer Service, Warehouse, Tennis, Representative, Retail, Skills