Job Details

Sales Support Assistant

Are you a detail-oriented professional with excellent customer service skills? Join KSBY as a Sales Support Assistant where you'll be the backbone of our sales department, ensuring smooth operations and exceptional client service. In this role, you'll coordinate client communications, manage advertising materials, and provide crucial administrative support that helps our sales team succeed.

What You'll Do:

• Contact clients regarding ad materials, pricing, billing or special upsell opportunities
• Input ads into the order system and assist with collecting/composing ad copy
• Calculate and communicate rate packages to clients and prospects
• Facilitate and process sales presentations
• Generate sales reports and identify/correct billing errors before month-end
• Research account problems and develop satisfactory solutions
• Handle daily clerical functions including answering phones, filing, and correspondence
• Arrange and distribute advertising materials and sales reports
• Provide exemplary customer assistance
• Attend sales training and planning meetings
• Other duties as assigned

What You'll Need:

• High school diploma or equivalent required
• Generally 2+ years of experience in administrative or sales support preferred
• Driving required. Valid Driver's License, good driving record, and ability to provide proof of insurance with the company required insurance limits

What You'll Bring:

• Strong customer service skills
• Ability to read, analyze and interpret sales demographics and creative layouts
• Capability to generate reports, business correspondence and presentations
• Strong communication skills with managers, colleagues and customers
• Ability to calculate figures related to advertising rate packages
• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Ability to learn new software programs like ad order entry and CRM
• Good organizational skills and ability to meet deadlines
• Team player mentality both internally and externally

Work Environment:

• Standard office environment

Where You'll Live, Work and Play:

San Luis Obispo offers an idyllic California lifestyle with its perfect Mediterranean climate, stunning coastal landscapes, and vibrant downtown. Known as "SLO," the city consistently ranks among America's happiest places with its walkable downtown featuring unique shops, farm-to-table restaurants, and weekly farmers' markets. Outdoor enthusiasts enjoy hiking Bishop Peak, biking scenic trails, and exploring nearby beaches like Pismo and Avila. The region boasts award-winning wineries throughout Edna Valley and Paso Robles. Home to Cal Poly University, the area maintains a youthful energy while preserving its relaxed, small-town charm. With its central location on California's Central Coast, residents enjoy easy access to both San Francisco and Los Angeles for weekend getaways, while maintaining the perfect work-life balance in this beautiful coastal community.

Compensation Range:

Hourly: $19.00 - $21.00 Pursuant to state and local salary transparency laws, the salary range posted is specific to candidates who will perform this work in California.

Additional Benefits:

• A career path to grow your professional experiences
• Full medical, dental and vision benefits, as well as certain other health and wellness benefits
• Retirement savings plan with company match
• Other key company benefits include disability accident insurance, hospital indemnity, critical illness, life insurance, AD&D, ID protection, pet discount program, and employee assistance program. More details about timing and conditions of benefits eligibility and other plan terms and conditions will be provided upon hire.