Job Details

ASSYST is seeking a skilled Jira Developer to support and enhance our Atlassian Jira Cloud environment for our state client. This role is 100% remote which focuses on maintaining, optimizing, and expanding Jira Software and Jira IT Service Management (ITSM).The ideal candidate will have deep expertise in JQL, Jira administration, and automation, and will collaborate with stakeholders to deliver scalable Jira solutions. Experience with Jira on-premise to cloud migration is strongly preferred. While Atlassian Access is primarily managed by another team member, a basic understanding of Active Directory, access controls, and identity management is important for success in this role.

Responsibilities

• Design, configure, and maintain Jira Software and Jira ITSM projects in the Atlassian Cloud environment.
• Develop and optimize JQL queries, workflows, automations, and permissions to support business operations.
• Collaborate with stakeholders to gather requirements and deliver scalable Jira solutions.
• Utilize Jira REST APIs and scripting (HTML/JavaScript) for customizations and integrations.
• Work with key plugins such as ScriptRunner, JMWE, Email This Issue, and Extension for Jira Service Desk.
• Provide clear, well-structured documentation and communicate technical concepts effectively to diverse audiences.

Minimum Requirements

• Eight years of experience managing Jira Software and ITSM projects, including workflows, permissions, and automations.
• Five years of expert-level proficiency in JQL (Jira Query Language) for building complex queries.
• Five years of experience using Jira REST APIs and scripting languages for custom integrations and enhancements.
• Five years of experience demonstrating exceptional written and verbal communication skills, with the ability to document technical processes clearly.
• Three years of hands-on experience with plugins such as ScriptRunner, JMWE, and Email This Issue.
• Proven experience with Jira administration and development, with a focus on Jira Cloud.
• Strong proficiency in JQL and hands-on experience with Jira ITSM configuration.
• Preferred experience with Jira on-premise to cloud migration, including workflows and data.
• Familiarity with Atlassian Access and basic knowledge of Active Directory and access controls.
• Experience with Jira REST APIs, HTML, and JavaScript for custom development.
• Exceptional written and verbal communication skills in English (CEFR C2 or equivalent), with a focus on documentation and stakeholder engagement.

ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.

ASSYST, Inc.