Job Details

Overview

Denver, CO; San Francisco, CA; New York, NY

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That's why we're committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

About the Role:

At Gusto, the People team is the foundation of everything we do. Recruiting is core to our ability to grow, innovate, and serve our customers. As a Senior Recruiting Manager, you'll lead, empower, and develop a team of recruiters while partnering closely with senior business leaders to shape hiring strategy.

This role is more than leadership—it's an opportunity to influence and evolve how we operate as a recruiting team & driving proactive, creative, and data-informed strategies that balance high-volume hiring with targeted, niche searches. You will directly influence how Gusto scales our CX (Customer Success) or GTM (Go-To-Market) organizations (yes, we are hiring TWO roles!) and create a recruiting model that will fuel our business well into the future.

About the Team:

The Recruiting team at Gusto (also known as Invite) is a dynamic, forward-thinking group focused on bringing world-class talent. We innovate on sourcing, create strong partnerships with the business, and lean into creative approaches that ensure an outstanding candidate experience. We believe in building trusted relationships, driving measurable results, and continuously improving how recruiting supports Gusto's growth.

Here's what you'll do day-to-day:

• Lead & Empower: Manage and develop a team of recruiters supporting CX or GTM hiring needs, from high-volume frontline roles to specialized, senior-level searches.
• Strategic Partnering: Act as a trusted advisor to senior leaders, aligning hiring strategies with business goals, customer outcomes, and workforce plans.
• Program Building: Design and implement scalable recruiting programs that support long-term growth while fostering innovation and creativity in pipeline generation.
• Data & Insights: Build and leverage data infrastructure to forecast capacity, shape sourcing strategies, and influence executive decision-making with compelling insights.
• Innovation & Emerging Technologies: Experiment with new sourcing strategies, employer brand approaches, and tools—including AI—to elevate how we attract top talent, improve efficiency, and increase recruiter productivity.
• Team Development: Empower recruiters through coaching, development plans, and clear frameworks for growth, while removing roadblocks to execution.
• Business Impact: Ensure recruiting strategies directly drive business outcomes and customer impact, enabling Gusto to scale with speed and quality.

Here's what we're looking for:

• 10+ years of recruiting experience, including 5+ years leading people in high-growth, scaling environments (tech or startup preferred).
• Experience managing a team of 8+ recruiters across levels, with proven success balancing high-volume hiring and niche, senior talent searches.
• Deep craft expertise with a track record of building programs, pipelines, and practices that drive scalable and sustainable results with an ability to iterate over time and changes.
• Curiosity and proven ability to learn and apply AI-driven tools to improve operational efficiency and recruiting effectiveness; not an expert, but eager to experiment and adopt innovations that drive impact.
• Hands-on leader who thrives in the trenches with their team while setting clear strategic direction.
• Strong analytical skills; able to use data for capacity modeling, sourcing strategies, and investment planning—plus the storytelling ability to influence senior executives (VP and above).
• Proven ability to build inclusive, creative, and high-performing recruiting teams.
• Executive presence and communication skills, with a business-forward mindset that connects hiring strategies to business leaders' goals, customer impact, and revenue growth.
• Energized by the opportunity to rebuild, innovate, and leave a lasting mark on Gusto's talent strategy.

Our cash compensation amount for this role is $165,000 to $205,000 in Denver & most major metro locations, and $193,000 to $240,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Voluntary Self-Identification

Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it's the right thing to do, but because it helps us to build better products, better serve our customers, and makes our company stronger.

In addition to the information required to consider your application, below is a set of demographic questions that help us identify areas for improvement in our process and further support the development and execution of our diversity efforts and programs as well as to create a more inclusive environment for all employees.

Your responses to these questions will be recorded and maintained in a confidential file. Your responses, or your wish not to answer, will not be associated with your specific application, will not be shared with hiring managers, and will not in any way be used in making any employment decisions.

Please use this as a reference while completing the disability self-identification:

• Blindness
• Deafness
• Cancer
• Diabetes
• Epilepsy
• Autism
• Cerebral palsy
• HIV/AIDS
• Bipolar disorder
• Multiple sclerosis (MS)
• Missing limbs or partially missing limbs
• Post-traumatic stress disorder (PTSD)

I identify as transgender (please select one):

I identify my sexual orientation as (please select one):

I identify my race/ethnicity as (mark all that apply):

Veteran Status (please select one):

I have a disability (please select one):

I identify as a first-generation professional (please select one):