Job Details
Child Support Specialist II/III - Lateral Transfer
2025-09-15 County of San Luis Obispo, CA San Luis Obispo,CA
Description:
If you feel you possess all three traits and are looking to live and work in our amazing community, we encourage you to apply.
DCSS primarily assists the public with establishing and enforcing child support orders. When a case is opened with DCSS, we locate parents who are obligated to pay support, establish parentage, and obtain child support and health insurance orders. DCSS is committed to providing timely and professional services, enhancing the well-being of children and families, and helping them remain self-sufficient.
Typical Tasks and Representative Duties
(Not in order of importance)
Job Perks:
Click here for a complete job description for Child Support Specialist II.
Click here for a complete job description for Child Support Specialist III.
For more information regarding the Department of Child Support Services, please visit our website at Child Support Services - County of San Luis Obispo.
Note: This recruitment may be used to fill future permanent, substitute, limited term, and temporary positions, both full-time and part-time throughout the County.
The Ideal Candidate
Education and Experience
A combination of education, training, and experience resulting in the required knowledge, skills, and abilities. An example of qualifying education and experience includes:
Child Support Specialist II:
Either A: Two years of experience as a Child Support Specialist I or an equivalent position;
Or B: Graduation from an accredited four-year college or university with a degree in Public Administration, Business Administration, Social Science or a closely related field, and 1 year of experience involving interviewing or counseling.
Child Support Specialist III:
Two years of experience as a Child Support Specialist II or an equivalent position.
Licenses and Certificates
Certain positions within this classification may require driving. When driving is an essential function of the position, a valid California driver license will be required at the time of appointment and must be maintained throughout employment.
How to Apply
This is a continuous recruitment; however, the posting can close at anytime without notice, therefore, prompt application is encouraged.
Applications, including answers to supplemental questions, must be submitted online. Apply for this position at governmentjobs.com/careers/slocountyca.
Most County recruitments require you to respond to supplemental questions as part of the application process. We recommend that you review these questions prior to beginning your application.
An initial application review will be conducted. Candidates who meet the minimum qualifications and are best qualified will be invited to participate in selection activities which may include online assessments, performance exams, written exams, and interviews.
Final candidates will be required to have an in-depth background review performed before proceeding in the process. Please note that references will not be contacted until the end of the process.
If you have questions or would like to discuss the opportunity further, please contact Human Resources at ...@co.slo.ca.us. Confidential inquiries are welcomed.
For further information regarding the County of San Luis Obispo, visit our website at www.slocounty.ca.gov.
Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Please call 805-###-#### for assistance or e-mail ...@co.slo.ca.us for more information.
Veteran's Preference Points
If you are applying for employment with the County of San Luis Obispo and you served in the United States Armed Forces, you may be eligible for veteran's preference points as part of the recruitment process. Some dependents and survivors of eligible veterans may also be eligible for preference points. for more information and to learn how to apply for this benefit. Please note that Veteran's credits must be on file with the County of San Luis Obispo Veterans Services Office prior to the recruitment closing date indicated on the job announcement.
Equal Employment Opportunity
The County is an equal opportunity employer. Objectives are directed toward assuring equal opportunity in selection / promotion, pay, and job assignments. Recruitment and selection procedures have been established to ensure non-discrimination on the basis of political or religious opinions or affiliations, age, sex, race, color, national origin, marital status, disability, sexual orientation or other non-merit factors. In addition, the County complies with the provisions of the Americans with Disabilities Act in hiring and retaining employees. For more information contact the Human Resources Department at (805)###-####.
Make a Difference
Employees of the County of San Luis Obispo are public servants who impact the lives of our community every day. From supporting efforts to reduce homelessness, keeping our drinking water clean, or serving the families in need in the community, County employees make a difference.
Compensation and Benefits
Your annual salary is supplemented by a generous benefit package.
For additional information regarding the benefits listed that may be available to you, visit the associated .
Some benefits include:
- Medical (PPO, EPO, HDHP), Dental (HMO, PPO) and Vision Insurance
- Health enhancing programs such as Hinge Health, GIThrive and Carrum Health for medical enrollees.
- Cafeteria (County contribution to pay for insurance premiums)
- Free visits to the employee health clinic
- Mental Health resources/benefits including Headspace
- Voluntary insurance plans (life insurance, disability, critical illness and many more)
- A lifelong retirement benefit through the San Luis Obispo County Pension Trust
- Optional deferred compensation plan
- Tax savings accounts (medical and dependent care)
- Paid personal, sick and vacation days
- 12 paid holidays
- Employee Assistance Program
- Education and Wellness Allowance
- Post Employment Health Plan
- Family Friendly workplace policies
- Flexible work schedule options
-Rideshare commuter benefits
- Pet Insurance
The County of San Luis Obispo has been recognized as a Diamond Level Family Friendly Workplace by San Luis Obispo Chamber of Commerce. We support our employees through: childcare assistance, flexible scheduling practices, paid and unpaid leave, comprehensive health benefits, flexible spending accounts, and employee assistance programs.
Pension Benefit and Employee Contribution Rates:
The County's pension is a defined benefit plan that provides a guaranteed monthly pension payment for life based on your time in service, wages, and other factors. The County is the primary contributor to the pension fund, but the health of the pension fund also depends on mandatory employee contributions. Employees are required to pay a percentage of their base pay towards the pension fund, ranging from 5% to 19%. This amount is deducted from your paycheck pre-tax every pay period. To find out how much will be deducted from your paycheck should you be hired for this position, please contact Pension Trust at (805) ###-####.
Healthcare Benefits and Cafeteria Contributions:
The County offers comprehensive medical coverage to you and your family, along with two dental plan options and vision coverage. All permanent employees receive a monthly employer contribution (or 'cafeteria' contribution) to help them pay for their portion of the medical, dental, and vision insurance premiums. The amount of the cafeteria contribution varies by Bargaining Unit (BU) and the extent to which employees enroll their dependents. If the cafeteria amount is greater than your selected premiums, the remainder of the cafeteria is paid out to you in your paycheck as taxable income. If the cafeteria amount is less than your monthly premiums, you pay the remainder of the premiums with pre-tax wages.
To estimate your out-of-pocket costs (or cashback from extra cafeteria),
Learning and Development
The County prioritizes your learning, personal and professional development, and career growth. Employees have access to over 1500 on-demand courses, instructor led courses, and job-specific trainings.
Employees can take courses to upskill to make themselves more competitive for promotional opportunities and further their career growth. Examples of courses include:
- Emotional Intelligence
- Supervisor/Manager academies
- Microsoft Suite courses
- Defensive Driving
- Financial management
- Retirement preparedness
- Teambuilding
- Written Communication
- Conflict Management
- Clifton StrengthsFinder and DISC
- Job specific conferences/trainings
Student Loan Forgiveness
Did you know that if you are employed by a government agency you may be eligible for the Public Service Loan Forgiveness (PSLF) program
County employees also have access to GotZoom, a program that offers tools and support to navigate your federal student loans.
Homebuyer assistance program
Employees have access to the "Assist-to-Own" program sponsored by to get a loan for the down payment.
01
This recruitment is only open to current employees (or separated less than one year) in other public sector child support departments. Do you meet this requirement?
02
Tell us about your experience in the Child Support Program.
Required Question
Salary : $57,033.60 - $80,080.00 Annually
Location : San Luis Obispo, CA
Job Type: Permanent - Hourly
Job Number: 0825KS-009622-01
Department: Child Support Services
Division: Child Support Services Administration
Opening Date: 08/13/2025
Closing Date: Continuous
About the Position
The anticipated salary range for hire is $57,033.60 - $69,180.80 annually. The top of the range for salary advancement is $80,080.00.
The County of San Luis Obispo Department of Child Support Services (DCSS) is offering an exciting opportunity to experienced candidates who are currently working in a Public Sector Child Support setting to join our dynamic team on the beautiful Central Coast. Three traits that are keys to success in our organization and we look in all candidates are:
- Humble - staff that is gracious, supportive, genuine, accountable, and receptive.
- Hungry - staff that is driven, eager, dedicated, motivated, and determined.
- Smart - staff that is observant, possess common sense, are intuitive, have emotional intelligence and who are adaptive.
If you feel you possess all three traits and are looking to live and work in our amazing community, we encourage you to apply.
DCSS primarily assists the public with establishing and enforcing child support orders. When a case is opened with DCSS, we locate parents who are obligated to pay support, establish parentage, and obtain child support and health insurance orders. DCSS is committed to providing timely and professional services, enhancing the well-being of children and families, and helping them remain self-sufficient.
Typical Tasks and Representative Duties
(Not in order of importance)
- Manages a general child support caseload in accordance with state and federal compliance criteria and department policy and performance measures.
- Reviews child support caseload to determine appropriate course of action.
- Generates appropriate legal documents and initiates legal proceedings in compliance with state and federal mandates related to child, spousal and medical support.
- Assists local Child Support Agency attorneys by interviewing case participants, locating non-custodial parents and custodial parties, and obtaining documentary evidence.
- Applies appropriate action in compliance with federal laws, California laws, and the laws of other states and nations.
- Explains child support procedures to case participants and other agencies.
- Calendars matters for court and prepares subpoenas for witnesses and documentary evidence.
- Coordinates genetic testing to resolve questions of paternity.
- Appears in court to testify in civil and criminal cases.
- Accesses computer-based information systems daily to monitor and maintain case management and payment records; inputs and/or updates data to maintain current records and ensures appropriate record keeping for audits.
- Applies legal actions as directed by the court, to establish and enforce child and medical support, uses the Disso-Master computer program and applies the Uniform State Child Support Guidelines pursuant to Family Code 4055 to calculate child support.
- Accesses and utilizes information from the Department of Social Services and a variety of computer-based systems for information; analyzes government records and reports; exchanges information with courts and/or agencies in other jurisdictions as required and allowed by state and federal mandates.
- Identifies and refers participants to available county and community services.
- Appropriately applies interpretation of law to all child support cases as instructed by the Child Support Attorney.
- Performs related duties as required.
- Bilingual preferred.
Job Perks:
- Offices in Downtown SLO
- Up to 4 Weeks of Vacation (DOE)
- Generous Benefits Package -Click here!
- Other Incentives/Benefits -Click here!
Click here for a complete job description for Child Support Specialist II.
Click here for a complete job description for Child Support Specialist III.
For more information regarding the Department of Child Support Services, please visit our website at Child Support Services - County of San Luis Obispo.
Note: This recruitment may be used to fill future permanent, substitute, limited term, and temporary positions, both full-time and part-time throughout the County.
The Ideal Candidate
Education and Experience
A combination of education, training, and experience resulting in the required knowledge, skills, and abilities. An example of qualifying education and experience includes:
Child Support Specialist II:
Either A: Two years of experience as a Child Support Specialist I or an equivalent position;
Or B: Graduation from an accredited four-year college or university with a degree in Public Administration, Business Administration, Social Science or a closely related field, and 1 year of experience involving interviewing or counseling.
Child Support Specialist III:
Two years of experience as a Child Support Specialist II or an equivalent position.
Licenses and Certificates
Certain positions within this classification may require driving. When driving is an essential function of the position, a valid California driver license will be required at the time of appointment and must be maintained throughout employment.
How to Apply
This is a continuous recruitment; however, the posting can close at anytime without notice, therefore, prompt application is encouraged.
Applications, including answers to supplemental questions, must be submitted online. Apply for this position at governmentjobs.com/careers/slocountyca.
Most County recruitments require you to respond to supplemental questions as part of the application process. We recommend that you review these questions prior to beginning your application.
An initial application review will be conducted. Candidates who meet the minimum qualifications and are best qualified will be invited to participate in selection activities which may include online assessments, performance exams, written exams, and interviews.
Final candidates will be required to have an in-depth background review performed before proceeding in the process. Please note that references will not be contacted until the end of the process.
If you have questions or would like to discuss the opportunity further, please contact Human Resources at ...@co.slo.ca.us. Confidential inquiries are welcomed.
For further information regarding the County of San Luis Obispo, visit our website at www.slocounty.ca.gov.
Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Please call 805-###-#### for assistance or e-mail ...@co.slo.ca.us for more information.
Veteran's Preference Points
If you are applying for employment with the County of San Luis Obispo and you served in the United States Armed Forces, you may be eligible for veteran's preference points as part of the recruitment process. Some dependents and survivors of eligible veterans may also be eligible for preference points. for more information and to learn how to apply for this benefit. Please note that Veteran's credits must be on file with the County of San Luis Obispo Veterans Services Office prior to the recruitment closing date indicated on the job announcement.
Equal Employment Opportunity
The County is an equal opportunity employer. Objectives are directed toward assuring equal opportunity in selection / promotion, pay, and job assignments. Recruitment and selection procedures have been established to ensure non-discrimination on the basis of political or religious opinions or affiliations, age, sex, race, color, national origin, marital status, disability, sexual orientation or other non-merit factors. In addition, the County complies with the provisions of the Americans with Disabilities Act in hiring and retaining employees. For more information contact the Human Resources Department at (805)###-####.
Make a Difference
Employees of the County of San Luis Obispo are public servants who impact the lives of our community every day. From supporting efforts to reduce homelessness, keeping our drinking water clean, or serving the families in need in the community, County employees make a difference.
Compensation and Benefits
Your annual salary is supplemented by a generous benefit package.
For additional information regarding the benefits listed that may be available to you, visit the associated .
Some benefits include:
- Medical (PPO, EPO, HDHP), Dental (HMO, PPO) and Vision Insurance
- Health enhancing programs such as Hinge Health, GIThrive and Carrum Health for medical enrollees.
- Cafeteria (County contribution to pay for insurance premiums)
- Free visits to the employee health clinic
- Mental Health resources/benefits including Headspace
- Voluntary insurance plans (life insurance, disability, critical illness and many more)
- A lifelong retirement benefit through the San Luis Obispo County Pension Trust
- Optional deferred compensation plan
- Tax savings accounts (medical and dependent care)
- Paid personal, sick and vacation days
- 12 paid holidays
- Employee Assistance Program
- Education and Wellness Allowance
- Post Employment Health Plan
- Family Friendly workplace policies
- Flexible work schedule options
-Rideshare commuter benefits
- Pet Insurance
The County of San Luis Obispo has been recognized as a Diamond Level Family Friendly Workplace by San Luis Obispo Chamber of Commerce. We support our employees through: childcare assistance, flexible scheduling practices, paid and unpaid leave, comprehensive health benefits, flexible spending accounts, and employee assistance programs.
Pension Benefit and Employee Contribution Rates:
The County's pension is a defined benefit plan that provides a guaranteed monthly pension payment for life based on your time in service, wages, and other factors. The County is the primary contributor to the pension fund, but the health of the pension fund also depends on mandatory employee contributions. Employees are required to pay a percentage of their base pay towards the pension fund, ranging from 5% to 19%. This amount is deducted from your paycheck pre-tax every pay period. To find out how much will be deducted from your paycheck should you be hired for this position, please contact Pension Trust at (805) ###-####.
Healthcare Benefits and Cafeteria Contributions:
The County offers comprehensive medical coverage to you and your family, along with two dental plan options and vision coverage. All permanent employees receive a monthly employer contribution (or 'cafeteria' contribution) to help them pay for their portion of the medical, dental, and vision insurance premiums. The amount of the cafeteria contribution varies by Bargaining Unit (BU) and the extent to which employees enroll their dependents. If the cafeteria amount is greater than your selected premiums, the remainder of the cafeteria is paid out to you in your paycheck as taxable income. If the cafeteria amount is less than your monthly premiums, you pay the remainder of the premiums with pre-tax wages.
To estimate your out-of-pocket costs (or cashback from extra cafeteria),
Learning and Development
The County prioritizes your learning, personal and professional development, and career growth. Employees have access to over 1500 on-demand courses, instructor led courses, and job-specific trainings.
Employees can take courses to upskill to make themselves more competitive for promotional opportunities and further their career growth. Examples of courses include:
- Emotional Intelligence
- Supervisor/Manager academies
- Microsoft Suite courses
- Defensive Driving
- Financial management
- Retirement preparedness
- Teambuilding
- Written Communication
- Conflict Management
- Clifton StrengthsFinder and DISC
- Job specific conferences/trainings
Student Loan Forgiveness
Did you know that if you are employed by a government agency you may be eligible for the Public Service Loan Forgiveness (PSLF) program
County employees also have access to GotZoom, a program that offers tools and support to navigate your federal student loans.
Homebuyer assistance program
Employees have access to the "Assist-to-Own" program sponsored by to get a loan for the down payment.
01
This recruitment is only open to current employees (or separated less than one year) in other public sector child support departments. Do you meet this requirement?
- Yes
- No
02
Tell us about your experience in the Child Support Program.
Required Question