Job Details

Overview

Director, US Commercial Congresses – United States (California, Foster City). Regular position in Commercial/Sales Operations.

Job Description

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

The Director of US Commercial Congresses, within the Strategic Meetings & Engagements team of the Commercial Operations department will lead the team, be responsible, lead the strategy, process governance, and implementation of both the US Congresses and M&E portfolio synergies/alignment. The role will establish OpEx efficiencies standards and operations roadmap to ensure that we are successful in creating strategic business driven outcomes. This position partners with cross-functional teams including global and US stakeholders to ensure objectives and outcomes are clearly defined and measurable, along with ensuring flawless compliant execution across all functions.

Essential Duties and Responsibilities

• Strategic direction for US Commercial Congresses and Operational Excellence, focusing on capabilities, compliance, operational efficiency, innovation, data driven insights supporting business outcomes and cross-functional relationships.
• Drive operational excellence by evaluating existing processes, identifying optimization opportunities, and recommending process improvements to standard operating procedures.
• Lead cross-functional collaboration and provide leadership to ensure timely decisions and alignment. Lead change management activities and roadmap for the US Commercial organization through matrix relationships and strategic vision.
• Responsible for the US Commercial Congress team, including end-to-end logistical and process management of US Commercial Congresses, departmental process optimization, and innovation for the US Commercial Organization.
• Designs, establishes, and maintains critical business metrics related to US Congress management to enable data-driven decisions.
• Sets achievable goals and develops a team culture emphasizing quality, continuous improvement, employee development, and high performance.
• Establishes and socializes the US Congress roadmap, identifying forecasting needs based on stakeholder priorities and customer engagement.
• Defines congress strategy and implementation roadmap focusing on customer experience data, performance indicators, stakeholder feedback and industry standard inputs to drive process and experience improvements.
• Leads and oversees the implementation of relevant technology related to Congresses and engages with Legal, Finance, Global Procurement, IT and other cross-functional partners to ensure governance and SOP/SLAs compliance.
• Develops and implements cross-training and knowledge sharing programs within the group and across departments; provides coaching and development of management and technical skills.
• Develops solutions to complex problems with ingenuity and innovation; leads budget management, forecasting, resource allocation, prioritization, and scenario planning.
• Defines and leads supplier and agency management strategies, including process optimization, communications, customer touchpoints, and performance indicators.
• Partners with Global Commercial, Medical Affairs, Business Conduct, Finance, Regulatory and other functions to ensure compliant governance and guidance standards for congresses and events.
• Communicates major congress strategy to Commercial Leadership and business partners to align with US Commercial objectives.
• Identifies and recommends process improvements for operational efficiency; fosters relationships with industry organizations to promote innovation and standards.

Core Competencies

• Excellent leadership with the ability to set a vision, lead change, and mentor a team.
• Strong executive presence and sound business judgment with clear decision-making.
• Skilled at navigating a matrix organization and collaborating with a broad range of stakeholders, including executive leadership.
• High organizational awareness and ability to understand interdependencies and the big picture.
• Proactive mindset with ability to translate ideas into implementable solutions and move stakeholders to action.
• Strategic thinker who translates functional strategies into actionable deliverables.
• Results-driven with initiative and ownership; highly adaptable and innovative.
• Commitment to continuous improvement and agile in a rapidly growing environment.

Basic Qualifications

Bachelor's Degree and Twelve Years' Experience; OR Masters' Degree and Ten Years' Experience; OR PhD and Eight Years' Experience

Preferred Qualifications

• 12+ years' experience with BS/BA
• 10+ years' experience with MS/MA or MBA
• Relevant pharmaceutical industry experience
• Proven leadership experience in the pharmaceutical industry with operations and compliant customer engagement models
• Management experience leading and developing a high-performing team
• Strong understanding of pharmaceutical compliance regulations for Congresses and Operations
• Strong verbal, written, and interpersonal skills; ability to interact, resolve conflict, and drive consensus across cross-functional teams
• Strategic understanding of market trends and M&E industry standards
• Ability to work with urgency and prioritize across multiple tasks
• Strong analytical skills; experience in defining and tracking data endpoints and using insights to influence decisions
• HMCC, CTSM Certification, CMP and/or CMM Certification preferred
• Travel approximately 15% domestically

People Leader Accountabilities

• Create Inclusion - value diversity and embed it in management of teams
• Develop Talent - coach employees on performance and future potential; provide feedback for growth
• Empower Teams - align goals with organizational objectives and remove barriers

Compensation and Benefits

The salary range for this position is $210,375.00 - $272,250.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. This position may be eligible for discretionary bonus, stock-based long-term incentives, paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans. Eligible employees may participate in benefit plans subject to plan terms.

For additional benefits information, visit:

* Eligible employees may participate in benefit plans, subject to plan terms.

Legal and Equal Opportunity Notice

Gilead Sciences Inc. is committed to equal employment opportunities and fostering an inclusive work environment. Employment decisions are made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, disability, veteran status, or other protected characteristics as required by applicable laws. Reasonable accommodations are available for applicants.

For more information about equal employment opportunity protections, please view the Know Your Rights poster. PAY TRANSPARENCY NONDISCRIMINATION PROVISION. Our environment respects individual differences and celebrates the individuals who make up our growing team. Gilead provides a harassment-free workplace and supports diversity of thought and opinion.

Additional Information

For Current Gilead Employees and Contractors: please apply via the Internal Career Opportunities portal in Workday. Job Requisition ID R0047109. Full Time/Part Time: Full-Time. Job Level: Director.