Job Details

The Field Service Coordinator is responsible for coordinating effective execution of field service work through branch and partner relationships. Customer obsession, excellent communication and a desire to succeed are critical person characteristics for success. Responsibilities. Serve as the primary point of contact for assigned service partners or branch. Own and develop partner or branch relationships including weekly/monthly reviews, utilization and workload management, process updates and identification and resolution of specific market and process issues. Work to pursue and achieve tactical or strategic objectives pertaining to the overall vision and assist in the execution of work necessary to meet short term objectives. Lead selected program based projects that require cross-functional engagement with key staff across the organization and external stakeholders. Launch initiatives that increase revenue or decrease operations costs by strategically analyzing, defining and impleme...Pipeline, Service Technician, Specialist, Field Service, Escalations, Project Management, Business Services