Job Details

Under general supervision of the Utilities Business Manager, oversees the day-to-day operation of the utility billing office and billing system activities; assists in planning, developing, and maintaining utility billing procedures, and work load assignments; is responsible for providing direction and training to the Utility Billing Assistants; performs a variety of complex financial record keeping functions and provides phone assistance and information to the public. The position is responsible for monthly billing of water and sewer charges, shut-off proceedings, legally required notification, and collection activities. Employee is responsible to track and report on changes in state legislation pertaining to water and sewer services. CLASS CHARACTERISTICS:This single position classification is distinguished from the Utility Billing Assistant in that incumbent spends a majority of their time coordinating workload, assigning priorities, and directing the work required for Utility Billin...Billing, Utility, Assistant, Business Manager, Lead, Customer Service, Business Services