Job Details

Helping People. Changing Lives.

As the Billing and Data Programs Supervisor, you'll play a vital role in ensuring the integrity and efficiency of our billing and data systems. You'll lead a small but mighty team of Billing Coordinators and Data Analysts, guiding them to deliver high-quality work that supports our Homeless Services Division. Your leadership will help ensure timely reimbursements, accurate reporting, and data-driven decision-making that fuels our mission.

Qualifications:

• Must have a bachelor's degree and/or experience equivalent to a minimum of five years of experience in homeless services.
• Must have knowledge of homeless services, Case Management, and CalAIM initiatives.
• A minimum of 1 year of experience with HMIS and Client Track systems
• Minimum of two (2) years of experience in a supervisory/management position.
• Experience in billing medical insurance is preferred.
• Bilingual/biliterate in English and Spanish preferred.

• Directly oversees Billing Coordinator and Data Analyst roles
• Provides coaching, training, and performance feedback
• Supports cross-training and professional development
• Manages daily billing operations for CalAIM and related programs
• Ensures timely and accurate claim submissions and reconciliations
• Audits billing reports and resolves discrepancies
• Coordinates with Finance and external partners (e.g., CenCal)
• Oversees data entry and quality in HMIS and related systems
• Ensures timely and accurate reporting for internal and external use
• Collaborates with Planning and IT to optimize data systems
• Maintains confidentiality and data integrity
• Develops and delivers training on data systems and billing processes
• Provides technical support and quality assurance feedback
• Acts as liaison between Homeless Services, Finance, and external partners
• Prepares and presents data summaries to leadership and stakeholders
• Participates in community and internal improvement meetings
• Ensures compliance with funder and CAPSLO policies
• Identifies and implements system and process improvements
• Supports development and maintenance of data systems