Job Details

Join to apply for the Business Process Analyst role at California Polytechnic State University (Cal Poly).

Job Summary

The business process analyst ensures that the data workflows are well-defined, optimized, and effectively communicated across teams. They will develop comprehensive process documentation, training materials, testing plans, and configuration guides, ensuring alignment with organizational goals and compliance standards.

This is a full-time temporary position through November 30, 2026 and is eligible for full benefits, including medical, dental, vision and CalPERS retirement.

Department Summary

Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Cal Poly's hands-on approach, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. Cal Poly's Strategic Enrollment Management (SEM) division is responsible for the efforts to identify, recruit, enroll and graduate its student body in accordance with the University's mission, vision and goals.

Key Qualifications

• Develop and maintain clear, detailed documentation of business processes, interpreting and applying complex procedures and regulations and ensuring they are accurate, up-to-date, and easily accessible for all stakeholders.
• Create user-friendly training materials and conduct training sessions for teams on systems, tools, and processes. Ensure team members are proficient in best practices for managing and utilizing data.
• Design and execute testing plans to verify the accuracy and functionality of systems, ensuring the correct implementation of business processes. Collaborate with stakeholders to troubleshoot and resolve any issues that arise during the testing phase.
• Write and maintain detailed configuration guides for systems and processes, ensuring they align with business requirements and are optimized for efficiency.

Education And Experience

• Equivalent to graduation from a four-year college or university. Three years of technical or administrative experience. A graduate degree in a related field may be substituted for one year of the required experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis.

Salary And Benefits

Anticipated Hiring Range: $65,000 - $85,000
Classification Range: $55,176 - $99,816 Per Year
Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.

Equal Opportunity and Excellence in Education and Employment

This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin.

Supplemental Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.

Positions are posted for a minimum of 14 calendar days.

Seniority level

• Mid-Senior level

Employment type

• Temporary

Job function

• Management and Manufacturing
• Industries: Higher Education