Job Details

Zenlayer is the first massively distributed edge cloud provider, operating 290+ Points of Presence across 70+ countries. With accolades including PTC Best Networking Innovation, Outstanding Cloud, Data Center, or Interconnection Company, and Inc. 5000, we enable businesses to deploy and run applications at the edge, thus reducing network latency to the end user. Zenlayer focuses on improving connections worldwide, all while nurturing a unique company culture that values service, growth, and trust. As a Zenplayer, you'll be joining a community of success-driven team players that share the dream of powering a better-connected world.

We are seeking a seasoned Product Solution Architect to serve as the primary technical advisor for our cloud compute product portfolio including bare metal, virtual machines, and GPU cloud. The ideal candidate will possess deep knowledge of cloud computing and its networking intricacies, thriving in a customer-facing role where innovative, scalable, and secure solutions are paramount.

This role requires a dynamic professional who can bridge the gap between customer needs and technical execution, ensuring that our cloud solutions not only meet today's demands but also anticipate tomorrow's challenges. If you are passionate about cloud computing, excel at technical leadership, and enjoy collaborating on content that drives customer engagement, we invite you to join our team and drive our product success forward.

Duties & Responsibilities:

• Engage directly with customers to understand business challenges and translate requirements into tailored, cloud-based solutions.
• Lead technical workshops, presentations, and discussions to articulate the value and benefits of our cloud offerings.
• Provide customers with best practices, strategic advice, and optimization techniques to enhance their cloud architecture and operations.
• Work with customers to architect scalable, secure, and cost-effective cloud solutions that meet their unique needs.
• Develop detailed architecture diagrams, comprehensive technical documentation, and hands-on proof-of-concepts (PoCs) to validate proposed solutions.
• Stay informed about industry trends, emerging technologies, and competitive landscapes to ensure our offerings remain cutting edge and innovative.
• Act as the liaison between customers and internal teams by gathering insights and feedback that shape product development and roadmap.
• Partner with product managers, engineering, and marketing teams to align product capabilities with market demands.
• Collaborate with product marketing to create high-quality, technical, customer-facing content (e.g., whitepapers, case studies, blog posts) that communicates our product value.
• Identify product gaps and advocate for enhancements that address evolving customer needs and industry trends.
• Mentor and coach junior architects and technical team members, fostering a culture of continuous learning and technical excellence.
• Lead cross-functional teams in the design and delivery of complex cloud solutions, ensuring projects are delivered on time and within scope.
• Represent the company at industry events, conferences, and webinars, establishing thought leadership in cloud computing and related networking domains.

Required Qualifications:

• Bachelors or Masters degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum of 7-10 years of experience in cloud computing, with a deep understanding of both Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) models.
• Extensive hands-on experience with bare metal servers, virtual machine provisioning, and GPU cloud environments.
• In-depth understanding of cloud networking, including virtual private clouds (VPCs), software-defined networking (SDN), firewalls, load balancing, VPNs, and hybrid cloud architectures.
• Familiarity with container orchestration (e.g., Kubernetes) and infrastructure-as-code tools (e.g., Terraform, CloudFormation).
• Experience in pre-sales consulting or technical account management, ideally within cloud services or enterprise IT.
• Strong ability to assess customer requirements and craft strategic cloud architectures that deliver measurable business value.
• Exceptional communication skills with a proven ability to explain complex technical concepts to both technical and non-technical audiences.
• Demonstrated leadership in guiding technical teams, managing multiple stakeholders, and influencing product strategy.
• Relevant cloud certifications such as AWS Certified Solutions Architect, Google Cloud Professional Cloud Architect, or Microsoft Certified: Azure Solutions Architect Expert.
• Networking certifications (e.g., Cisco CCNP, CompTIA Network+) are a plus.
• Strong analytical skills and a detail-oriented approach to problem-solving, with the ability to design innovative solutions under tight deadlines.

Additional Information:

• Work Location: Diamond Bar, Hybrid (open to Remote DOE)
• Job Type: Regular
• Benefit Eligibility: Yes
• Salary: Compensation package will be commensurate with experience.
• Zenlayer offers a competitive compensation package, including health, dental and vision insurance, paid holidays, vacation, personal and sick days, 401(k) plan, wellness benefits, etc.

Zenlayer uses E-Verify to confirm the employment eligibility of all new hires.