Job Details

With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.

The Student Worker Program is designed to provide on-the-job training and experience while participants obtain their degree. We will help you to gain experience in building employment skills and establishing a professional network while continuing your education. This is a temporary, part-time position, compensated on an hourly as-needed basis for up to 30 hours per week during the instructional period.

The Student Professional Worker, Information Technology, R2482D-R is open to the public. Don't miss your chance, we are accepting applications from:

August 15, 2024- Until the needs of the service are met and is subject to closure without prior notice.

WHAT WILL I DO AS A STUDENT PROFESSIONAL WORKER, INFORMATION TECHNOLOGY?

• Performs a wide range of technical support duties including configuration of computers, printers, installation of equipment and applications software, simple maintenance and repair of computers and printers, and identification and resolution of computer hardware and software problems.
• Assists in preparing test data and test plans, system and program documentation, and in preparing and debugging detailed coding instructions.
• Assists in monitoring, evaluating, and debugging network systems and coordinates with ITS regarding possible changes to improve operations and efficiency.
• Assists in providing end user hardware and software support in a help desk environment.
• Assists in the development of macros, web pages, and simple modifications to existing software applications.
• Assists in writing computer programs and provides documentation to streamline information processing and program data analysis.
• Assists IT staff in the development and dissemination of newsletters, graphics, charts, forms, or handouts during training sessions.
• Assists in ad hoc report development.
• Creates, modifies, or maintains simple applications/databases for data, such as training information, budget or departmental data as needed.
• Provides basic training to department staff on technical topics, software products, and use of utilities as needed.
• Participates in preparing detailed coding instructions using COBOL or other higher-level computer programming languages as needed.

MINIMUM REQUIREMENTS:

Current enrollment in an accredited four-year college with specialization in Computer Science, Information Technology, or a related field and successful completion of 60 semester units or 90 quarter units.

LICENSE:

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL EXPECTATIONS:
3 - Moderate: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds.

Successful candidates must provide the following three (3) documents during the hiring process:

1. Proof of Academic Specialty / Declared Major in Computer Science, Information Technology, or a related field: Acceptable proof includes official or unofficial transcripts or a verification letter from the current school administration office which reflects academic specialty. The document must clearly indicate the major or the program that you are currently enrolled.
2. Proof of Current Enrollment: Acceptable proof includes the current Class Schedule confirming applicant has registered for the current or upcoming semester/quarter, a letter from the School Administration on school letterhead showing the current enrollment status; a student ID with a photograph verifying current enrollment (must show current class term), or a copy of the official or unofficial transcripts.
3. Proof of College Units Earned or Academic Status: Acceptable proof includes official or unofficial transcripts or a verification letter from your current school stating the units earned toward academic status.

If hired, you still need to continue to be enrolled and attend school to maintain status in the position.

OUR ASSESSMENT PROCESS:

Once we have determined that you meet the requirements, we will invite you to take multiple-choice and/or simulation assessments weighted 100% covering Navigation, Service Orientation, Issue resolution, Accurate Typing, Learning Potential, Achievement, Attentiveness and Desktop Support (Knowledge of Networking, Peripheral Components, Operating systems, Troubleshooting, and Providing Technical Support).

APPLICANTS MUST MEET THE MINIMUM REQUIREMENTS AND MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER IN THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER.

NOTES:

All important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. DO NOT select "off" under Email Preferences within your profile or click "unsubscribe" on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position.

HOW TO APPLY:

Applications must be submitted online only. We will begin receiving applications on August 15, 2024. All applications must be received before 5:00 p.m. (PT) on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted.

WHAT TO EXPECT NEXT:

Candidates reporting to meet the minimum requirements will receive an assessment link. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months from the date the list is created.

SOCIAL SECURITY NUMBER:

Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

ANTI-RACISM, DIVERSITY, AND INCLUSION(ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Do you have any questions? Please contact us using the following information:

Exam Number: R2482D-R
Testing Accommodation Coordinator Email: ...@hr.lacounty.gov
Department Contact Name: Sophie Zhang
Department Contact Phone: (213) ###-####
Department Contact Email: ...@hr.lacounty.gov