Job Details

Salary: $21.59 Hourly
Location : CA 92084, CA
Job Type: Seasonal
Job Number: 25-37-S
Department: RCS Moonlight/Avo
Opening Date: 02/05/2025
Closing Date: 8/15/2025 5:30 PM Pacific
Bargaining Unit: IATSE

Position

Under the direction of the Ticket Office Manager, the House Manager is responsible for the overall operation, public relations, and crowd control at the Moonlight Amphitheatre and/or AVO Playhouse on performance nights, preview nights, and at special events, concerts, graduations and all other rentals; supervises Amphitheatre Attendants and Backstage Parking Attendants; also works closely with Shuttle Bus Drivers and Volunteer Ushers.
Examples of Essential Functions

Begins set up on show nights; unlocks restrooms, entrance gates, and lawn chair storage areas; checks facilities for cleanliness and safety. Conducts Amphitheatre Attendant briefing and assigns positions.
Serves as liaison between Front of House Staff and Stage Management.
Communicates with the Usher Coordinator.
Solves problems as needed.
Makes House Announcements as needed.
Assists theatre patrons as needed. Responds to questions and other requests.
Enforces house rules. Mediates disputes between theatre patrons and staff.
Operates house lights as needed.
Ensures that performances begin on time.
Takes charge, with Stage Management, of emergency situations to ensure public safety and security. Contacts emergency personnel and law enforcement if necessary.
Completes nightly House Manager Report and any Accident Reports.
Keeps track of hours for Front of House staff, including managing breaks and making sure staff is released on time.
Minimum Qualifications

QUALIFICATIONS
Education - Must have graduated from, or be currently enrolled in, an educational institution working to obtain a high school diploma or G.E.D. Equivalent. College course work preferred.
Experience - Prior theatre house management or related work experience preferred.
CPR/First Aid Certification - Preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Must possess leadership capabilities, initiative, and motivational skills.
• Ability to follow oral and written instructions.
• Ability to work cooperatively with the public and employees in an enthusiastic and constructive manner.
• Ability to interact in a calm, pleasant, and constructive manner with audience and staff members.
• Ability to evaluate emergencies and act decisively and effectively to resolve them.
• Ability to explain and interpret safety regulations and operational policies for the public.
• Ability to supervise paid staff and volunteers.
• Ability to maintain personal cleanliness.

Other Information

PHYSICAL REQUIREMENTS
Daily lift and carry objects weighing up to 20 pounds without mechanical assistance.
Must be able to work a flexible schedule including weekends, evenings, and holidays, depending upon season program needs.

Required Apparel
Person hired must wear standard apparel as prescribed by the Recreation and Community Services Department.

SELECTION PROCESS:All properly completed applications will be reviewed, and the most qualified candidates will be invited to continue in the selection process. A pre-employment drug test and live scan fingerprint (background check), paid by the city, will be required.
WORKERS' COMPENSATION

The City provides Workers' Compensation Insurance to all employees.
RETIREMENT CONTRIBUTION

Employee is required to contribute 7.5% of gross earnings to the MissionSquare Retirement Plan, which is offered in lieu of Social Security, OR Current CalPERS members will be required to contribute the full employee contribution of 8%.
*NOTE: The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in the announcement may be modified or revoked without notice.
01

Do you have at least two years of theater management and/or technical experience?

• Yes
• No

02

ATTENTION APPLICANTS: Copying and pasting duplicate answers and stating "See resume" and/or "see previous answer" are not acceptable to the questions below. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate and understand that the statements made in this supplemental questionnaire will be considered part of and subject to the terms of my employment application for this position. Please acknowledge your understanding by selecting "Yes".

• Yes
• No

03

Are you at least 18 years old or will you be by the time you are hired?

• Yes
• No, but I will be by May of 2023
• No I am under age 18

04

What is your Summer availability? Do you have any planned vacations? If so, when?
05

Why are you interested in working at the Moonlight Amphitheatre?
Required Question