Job Details

Seeking an experienced Bilingual Food Quality Assurance Administrator to join our team in Santa Maria, CA! Position is full time M-F with flexibility on work hours between 8am to 5pm, or 7am to 4pm, 100% onsite, TTH with a compensation range of $20-$25/hr. D.O.E.

JOB DUTIES:

• Assist with onboarding new and existing clients during the application process
• Manage anniversary reminders and incoming applications.
• Data entry into scheme platform and documents
• Archive client information and maintain communication with other departments
• Communicate OSP approvals to the Operations department
• Generate links to share client folders
• Work closely with other departments to streamline the application process.
• Generate letters of good standing and letters of confirmation
• Assist with incoming calls and email requests
• Draft letters and/or notices, such as Information Requests, Notices of Noncompliance, adverse action notifications, etc.
• Provide customer technical support for QA related notifications (IR, NoNC, adverse actions)
• Assist with Organic QA special projects
• Assists with content for Annual Calibration training
• Conduct additional service reviews
• Recommend improvements to processes for improved company efficiency of day-to-day operations
• Along with the duties noted above, an employee needs to perform any other duties or responsibilities as requested by Management.

MINIMUM QUALIFICATIONS:

• High School diploma required; Administrative degree preferred!
• 2+ years of administrative experience in the agriculture industry
• Fluent in both Spanish & English with strong verbal and written communication skills in both languages.
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and/or Google Workspace(Google Sheets, Docs, Slide)
• Effective customer service, problem solving, and organizational skills
• Ability to efficiently prioritize multiple priorities and work well independently and within a team
• Easily adaptable to a fast-paced work environment