Job Details

Job Summary:

The District Manager will oversee the operations of multiple fast casual restaurant locations within a defined territory, ensuring high standards of quality, service, and cleanliness. The ideal candidate will have a strong background in multi-unit management, driving profitability, and developing high-performing teams. The District Manager will ensure each location meets or exceeds operational goals and delivers a superior customer experience.

Key Responsibilities:

• Operational Leadership:

  • Oversee day-to-day operations for [X] number of locations within the district.
  • Ensure compliance with company policies, health and safety regulations, and local ordinances.
  • Analyze operational metrics (sales, labor costs, food costs) and implement strategies to improve efficiency and profitability.
  • Conduct regular site visits to ensure brand standards are consistently upheld.

• Team Development:

  • Recruit, train, and mentor restaurant managers, providing guidance and feedback to drive performance.
  • Implement leadership development programs to build future leaders within the district.
  • Foster a positive, inclusive, and productive work environment, promoting teamwork and collaboration.

• Financial Management:

  • Manage the district's P&L statements, ensuring financial goals and budgets are met.
  • Develop strategies to increase revenue and control costs, optimizing profitability across locations.
  • Monitor labor and inventory management to reduce waste and maximize productivity.

• Customer Experience:

  • Ensure that each restaurant delivers a consistent, high-quality guest experience in line with brand expectations.
  • Respond to guest complaints and resolve issues to maintain a positive brand reputation.
  • Work with restaurant managers to implement initiatives aimed at improving customer satisfaction and loyalty.

• Marketing & Sales Growth:

  • Collaborate with corporate marketing teams to implement promotions and community engagement efforts.
  • Identify opportunities to increase sales through local marketing efforts and partnerships.
  • Monitor and report on competitor activities within the district to inform strategies.

• Compliance and Reporting:

  • Ensure compliance with all regulatory requirements including food safety, health inspections, and labor laws.
  • Provide weekly and monthly performance reports to the Regional Manager/Director of Operations.
  • Ensure that all locations are audit-ready and meet the company's operational standards.

Qualifications:

• Experience:

  • 3+ years of experience in multi-unit management within the restaurant industry, preferably in fast casual or quick service concepts.
  • Proven track record of driving sales and profitability in a multi-location environment.

• Skills & Competencies:

  • Strong leadership and team management abilities.
  • Excellent communication, organizational, and problem-solving skills.
  • Financial acumen with experience managing P&L and budgets.
  • Ability to work in a fast-paced environment and handle multiple priorities.
  • Strong attention to detail and commitment to quality.
  • Proficiency in Microsoft Office Suite and restaurant management software.