Job Details

CANDIDATE MUST BE LOCATED IN CALIFORNIA

Insider Experience is a boutique DMC that delivers innovative and custom-designed incentive and corporate programs across the United States.

This is an opportunity to join our growing team in a role where you will contribute to our operations and work with our CEO, and our Sales & Operations team to nurture client relationships and operate extraordinary experiences for our clients. This is a work from home position.

Location: Southern or Northern California

A snapshot of the role:

· End-to-end event production from assisting with the sales process through to driving program concept design, all pre-planning and onsite execution.

· We are clear innovators and take pride in our high level of client service. Responsible for the execution of the important details, and the anticipation of needs to ensure our clients sing the praises about our service.

· Oversee budgets, negotiate with suppliers, maximize efficiencies, and perform applicable administration and reporting.

· Operational management to include run sheet management, invoicing, vendor management, transport management, staff management and oversee production needs.

· Onsite operation of our programs.

· Develop relationships with clients to win repeat business.

· Research, develop, and maintain relationships with hotel partners and suppliers. While this is an operational position, staff are expected to be able to wear a “Sales hat” and nurture opportunities for future business.

· Work collaboratively with IE team to create unique and captivating program proposals and presentations.

· Responsible for remaining knowledgeable of current industry and destination trends for innovative service offerings.

· Perform other duties and responsibilities as required.

Required Skills & Attributes

· Strong knowledge of the Incentive market with a minimum of five years experience in the MICE industry.

· Minimum three years experience in an operations / DMC role, managing programs.

· Highly confident in financial reporting and managing budgets.

· Stellar client management skills and strong communication skills.

· Ability to work under pressure and within tight deadlines.

· Flexibility to manage workload across the work week to meet client demands.

· Excellent time management skills.

· Ability to adjust work hours as required.

· Experience in an autonomous role.

Salary & Benefits:

· Salary and benefits commensurate with experience.

· Ability to work from home.

· Work-life balance and flexibility provided.

· Company is well established in DMC market, but boutique nature allows you to contribute to the direction and development of this entrepreneurial company.

· This is a full time position.

Please submit your letter of interest, salary expectation and your resume to the following email: ...@insiderexperience.com