Job Details

OBJECTIVE: To foster great relationships with Tile dealers, Flooring Retailers, Architects, and Designers. To grow and increase sales with new and existing clients. Candidates must reside within the territory they will be responsible for (Orange or Ventura County, CA).

Essential Duties and Responsibilities:

• Grow Pan American Ceramics by Merola Tile sales in existing markets by identifying new opportunities
• Seek and expand Pan American Ceramics by Merola Tile sales in potential markets by proactively following up on leads from trade shows, inquiries, and call-ins
• Travel to existing clients within your defined territory with an appropriate frequency as to keep them updated with new products, and ensure existing products are well displayed and accurately labeled, and required samples and libraries are up to date
• Use visual merchandising and product strategy to maximize sales and enhance customer experience
• Represent Pan American Ceramics by Merola Tile at key trade shows
• Provide outstanding customer service through fast, trustworthy and knowledgeable responses to customer demands
• Deliver on sales goals within existing territory
• Knowledgeable about all Pan American Ceramics by Merola Tile products
• Provide a current and maintained calendar log with all daily appointments
• Use mobile sales app for reporting of client, sales call, and project information
• Keep clients informed of product features and benefits and updated with current pricing, policies, and procedures
• Educate clients on how to access and use our website
• Relay information on popular new items, trends, and customer requirements to your supervisor
• Plan your calls to make the best use of travel time. Show up on time and follow up
• Maintain receipts for business expenses and turn in timely expense reports monthly
• Represent the company in a professional manner and maintain a positive attitude
• Take on additional responsibilities as assigned

Qualifications, Skills, and Education:

To perform this role successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities valued by the company.

• High school diploma or (GED)
• Bachelors Degree preferred
• 3-5 years in sales or other business field preferred
• Must be able to read and write in English
• Follow written procedures and verbal instructions
• Must be able to work independently, as well as part of a team
• Ability to multi-task and stay organized, while working in a fast-paced, multi-project environment
• Ability to speak effectively before customers and organizations and build relationships
• Knowledge of word processing software; spreadsheet software, email, and contact management systems, and the ability to use such systems.
• Must be able to lift, carry, and set up promotional materials and products weighing up to 50lbs
• Previous experience in the tile industry a plus

Physical Requirements:

Regularly stand/sit for extended periods, operate office equipment, perform light-moderate lifting, lift/move up to 50 lbs. Occasionally, bend, twist, and maintain posture. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

ADDITIONAL NOTES

• Must be authorized to work in the United States.
• Must have own, reliable, and suitable transportation for traveling to customer sites and transporting merchandising materials and samples
• Up to 80% travel (within territory), 20% in office

Competencies:

Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Oral Communication Speak clearly and persuasively in positive and negative situations; listens and receives clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Professionalism Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

Planning/Organizing Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Strategic Thinking Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

Dependability-- Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Judgment-- Display willingness to make decisions; Exhibit sound and accurate judgment; Support and explain reasoning for decisions; Include appropriate people in decision-making process; Make timely decisions.

COMPANY CORE VALUES

Merola Tile Fundamentals

We stay true to our mission statement Improving Homes. Improving Lives. With our product we improve homes, but it is with our collective effort that we improve lives. Our Fundamentals describe the values, behaviors, principles, and practices that are the foundation of our unique workplace. It explains how we relate to each other, our clients, and even our suppliers. Its who we are, and its what drives our extraordinary success. Its our commitment to each other to improve our lives.

Merola Fundamentals | Merola Tile