Job Details

Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we're the experts!

We are also a PEOPLE FIRST company. We often say, “parking is our industry, but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you're looking to join a growing company led by passionate people committed to being the best – contact us today!

The Spirit of the Position:

Manager on Duty: LAZ will staff a manager on duty / assistant Manager on duty onsite 24 hours per day and will have oversight of LAZ route service operations during their assigned shift.

Principal Job Duties:

• Provide leadership, guidance, and direction to bus operators, ensuring efficient and effective route service and performance. Supervise and manage bus operators to include training, coaching, meal and rest break assignment – management, and real time route performance via effective dispatching.
• Assign fleet buses to operators upon reporting for duty.
• Ensure operators are in possession of required credentials prior to entering service.
• Effectively and professionally communicate with operators assigned to your shift to ensure effective route service, on time performance, and support.
• Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients
• The safety of all personnel and equipment
• Ensuring the proper direction to bus operators working on assigned shift.
• Ensuring team are following all LAZ and LAWA SOPs and policies
• Real time dispatching of operators in service on route.
• Assigning operators meal break and rest times, ensuring required route frequencies are maintained with appropriate route supply.
• Reporting all significant incidents, occurrences, and operational needs to management.
• Ensuring the timely and safe assistance of all ADA guests
• Receive and document all call outs with the stated reason
• Document all “left early” cases and state the reason
• Maintain a positive and professional work environment
• Communicate any accidents, incidents, and injuries to the Operations Manager immediately. MOD / AMOD are required to fill out a written incident report statement for any accidents, incidents, and injuries.
• Review operator daily trip sheets, inspection reports, and other shift documentation at the operator's end of shift to ensure appropriate completion of paperwork.

Skills:

• Ability to work in a fast-paced environment and possess the ability to multi-task and perform in a fast-moving operation. Must be able to demonstrate successful leadership experience in a previous management role within commercial bus transportation operations.
• Strong ability to communicate effectively with subordinates, leadership team members, and senior project management. Must possess real time commercial bus route dispatching experience.
• Ability to be approachable and facilitate coaching conversations with employees and managers. Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Strong ability for problem-solving, real time incident resolution, and direct mitigation of operational issues.
• Excellent team building and interpersonal skills, with an ability to effectively work well with others.
• Ability to work independently and multi-task. Ability to be self-supervised.
• Ability to communicate professionally and effectively with all levels of the organization.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrates a sense of urgency and timeliness.
• Capable of professionally handling employee conflicts.
• Ability to be approachable and facilitate coaching conversations with employees.

Physical Demands:

• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 50 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.