Job Details

Greenpoint Psychotherapy is a female owned, diverse and inclusive psychotherapy practice with an office located in Downtown San Luis Obispo.

We are looking for an experienced Administrative Assistant to help support our growing multi location psychotherapy practice.

We have over 80 employees, currently support over 70 therapists with managing their clients and are continuing to grow our California office.

We provide individual, couples, and group psychotherapy along with workshops and other wellness services. All candidates would ideally hold a B.A. or B.S or have some experience in administration/assisting.

An ideal candidate will:

• Have experience working in the mental health or medical field and/or have held administrative positions
• Resonate with company values

• Be an independent problem solver and quick learner

• Demonstrate excellent people skills and organizational skills, and be able to learn

• Be team-oriented, collaborative, and professional yet authentic.
• Availability to work on weekends

The duties of an Administrative Assistant include:

• Answering phone calls
• Responding to emails as they are received and delegating/distributing to the appropriate person as needed
• Scheduling and booking appointments for new clients through various platforms including phone or email
• Having a clear understanding of insurance (deductibles, co-payments, etc.) and contract issues. Verifying Insurance benefits and relaying information to the clients
• Being a liaison between clinicians and clients
• Help with onboarding new employees
• Creating and refining effective internal systems
• Work on any projects that help to build stability for the practice as needed

Pay is commensurate with experience.

We will train on communicating with clients, understanding insurance and billibg.

We will review your cover letter and resume, and contact you should your skills match our criteria for a virtual interview followed by an in-person interview.

Our ideal start date would be as soon as possible.