Job Details

Entry Level Phone Reception

  2024-11-30     The Moving Experience     San Luis Obispo,CA  
Description:

We are looking for self-motivated, well-spoken, Moving Consultants. Learn a new industry and grow your skills in this fast-paced phone environment. You must have excellent communication; verbal, written, and strong grammar skills. The ideal Candidate will be friendly, responsible, professionals witha desire to grow with our locally owned company. Sales experience is preferred, but not required. Onsite training will be provided.

Responsibilities

  • Answer incoming calls/ emails/ messages from new and current Clients
  • Respond in a timely manner to incoming requests
  • Verify and input accurate Client Move information into CRM
  • Provide real time estimates using scripts
  • Call/ email/ message Clients using the TME Sales Journey Model
  • Assist new and current Clients with questions, rescheduling, and concerns
  • Document all communication with Clients in the CRM
  • Report to the Manager any challenging scenarios and potential issues
  • Other related responsibilities may be assigned

Job-Requirements
  • Self-motivated, energetic, organized, trainable and reliable.
  • Ability to follow instructions while following your own critical thinking when needed.
  • CRM data entry and funnel management
  • Ability to build productive business professional partnerships.
  • Fluent English speaker
  • Tech savvy
  • Prioritizing, time management, and organizational skills
  • Previous phone Sales and/ or Customer Service experience a plus, but not required.
  • Full time position; flexible scheduling. 8AM to 5PM shifts

What we offer
  • Friendly, collaborative environment with an emphasis on training and coaching
  • Free unlimited Coffee
  • Fitness area
  • On-site parking
  • Base Rate plus fast growth
  • Bi-weekly direct deposits
  • Ability to grow into a lead or management role

How to Apply
  • Be sure to review all Job Requirements above
  • For a faster response, please include your personal email


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